| Beoordelingen in andere talen verschijnen hieronder. | |||||
|
|||||
|
Brilliant site , very clean , Beautiful views!
Van de manager...
Thank you so much for taking the time to leave such a thoughtful and detailed review. We're absolutely delighted to hear that you and your family enjoyed your stay in G21 it really does have one of the best views, and we're so pleased it helped make your break extra special. It's great to hear that the caravan met your expectations in terms of space and comfort, and that you enjoyed the entertainment on site we'll be sure to pass your lovely comments on to Lewis Wilson. We're also glad you found the takeaway text service helpful and that the food hit the mark for your whole group. We really appreciate your constructive feedback as well. We're sorry to hear about the issues with the bathroom lock and the panel by the front door that's certainly not what we’d want for any of our guests, and we’ll make sure these are looked into immediately to avoid future incidents. Regarding the amusements, we understand how the cost can add up, especially with multiple children, and we’ll definitely pass your comments along to the park team as they always value guest feedback when reviewing their facilities. We're also sorry to hear about your experience in the shop that’s not the standard of service we expect, and we’ll share your feedback with the appropriate team to ensure improvements are made. Thanks again for choosing to stay with us and for your kind words despite the few hiccups. We'd absolutely love to welcome you and your family back to G21 next year for another memorable weekend. |
|||||
|
Excellent park and great facilities toilets …
Van de manager...
Thanks for your lovely comments we love to hear that our guests have had a great stay with us and we look forward to you staying again soon. |
|||||
|
Nice clean caravan and well kept …
Van de manager...
Thank you for taking the time to share your feedback. We're really pleased to hear that you enjoyed the clean caravan, found the park well kept, and that our swimming pool and friendly staff added to your stay that means a lot to us. We’re sorry to hear about the confusion around the entertainment schedule. You're absolutely right clear communication is important, and we'll be reviewing how we share updates between departments and with our guests, especially outside of the peak season. |
|||||
|
We had an awesome two week stay and exploring the area
Van de manager...
Thank you for your kind words We love to hear that our guests have enjoyed the beautiful location and appreciated how well-maintained and clean the campsite and facilities are. We're sorry to hear about the issue with the hot water in the showers and we always get straight onto any issues once reported thank you for bringing it to our attention. |
|||||
Van de manager...
Thank you so much for taking the time to leave such a detailed review. We're delighted to hear you enjoyed our on-site amenities, from the heated pool and gym to the entertainment, restaurant, and clean facilities. It's also great to know you appreciated the friendly atmosphere, convenient location, and nearby beaches and walks we agree, it's a beautiful area to explore. We also really appreciate your thoughtful notes for future guests. Being a coastal site does mean we get those brisk winter winds, and you're absolutely right our resident wild bunnies are charming, but can be a bit too tempting for dogs with a strong prey drive that is why we ask that pets are kept on a lead for their safety and peace of mind. Thanks again for your balanced and helpful feedback. We hope to welcome you back soon perhaps during the sunnier season. |
|||||
Van de manager...
Thank you so much for returning to Auchenlarie Holiday Park and for taking the time to share your recent experience. We're glad to hear that you enjoyed the beautiful views and the wild bunnies they’re definitely a favourite with many of our guests young and old. It’s also great to know our team at the shop made you feel welcome. We’re really sorry to hear about the issues you encountered with the internet and TV, as well as the lack of a hairdryer in your caravan. We understand how frustrating that can be, and we appreciate your feedback it helps us improve. Please don’t hesitate to let us know during your stay if anything isn’t working as expected, as we’re always happy to help resolve issues quickly. We hope to welcome you back for a third visit maybe next time you’ll have a chance to explore the complex too. |
|||||
|
Facilitate very clean
Van de manager...
We're delighted to hear that you enjoyed the peaceful atmosphere here at the park, the entertainment, and the food in our restaurant. Thanks for sharing that your dog loved the beach as a pet friendly park we love seeing our four-legged guests enjoying themselves too. We understand that the hilly terrain can be a bit challenging for some, and we truly appreciate your feedback. We hope the stunning views helped make up for the incline. We’d love to welcome you (and your dog) back again soon. |
|||||
|
I very recommended this place.
Van de manager...
thank you lovely to hear that you would recommend our park to friends and family |
|||||
|
Cold showers ar unnacceptable.
Van de manager...
Thank you for taking the time to share your feedback. We're really pleased to hear that you found our onsite facilities to be of a high standard and that our staff were helpful and polite we’ll be sure to pass on your kind comments to the team. We're very sorry to hear about the issues you experienced with your pitch we do ask if your unhappy with your pitch to call and see us in reception to see if we have alternative pitches we can offer. We’re also currently checking the hot water issue in the shower block to ensure it doesn't happen again. It’s disappointing to hear this visit didn’t match the experience you had during your previous stay, but we do hope you’ll consider returning so we can provide the high standard you expect and deserve. |
|||||
Although we are a little biased the views at the park are pretty amazing and we are glad to hear that you enjoyed them too. Our team takes great pride in keeping the site in top shape, so it's wonderful to hear that it made a difference to your visit. We hope to welcome you back again soon.