Camping Rialto Village

Ik was blij met Site is in a good location, bus stop right outside and Lidl just opposite

Ik was niet blij met Very Loud road noise day and night, staff were unclear and difficult to reason with. The site toilets are relatively clean however the lights in the shower on are a few minute timer and switch is outside the door, so you end up showering in the complete darkness. There was loud music throughout the site until the middle of the night, no apology from staff or acknowledgement of the event. Upon departure (12:00) my vehicle wouldn’t start, assumed dead battery but jump cables wouldn’t do the trick so couldn’t move the car. I alerted the camp staff minutes after 12 explaining I can’t leave due to broken down car and I would fix it as soon as the shops are open (businesses close between 12 and 3) to which they gave me the number of a local mechanic and understood. After being harassed by the caretaker to let his friend come and fix my car after my repeated refusal of his help, I got the car started with a donor battery and drove to leave site. The reception then told me I must pay for another night (€35) for the 2 ish hours of overstay due to the breakdown, given the site was half empty I did not obstruct any business. Arguing this they reduced their offer to €10 cash so we payed and left immediately.

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Van de manager: Dear Guest,

Thank you for taking the time to share your feedback regarding your stay with us.

We are sorry to learn that you did not appreciate our efforts to assist you with the issue concerning your car. As a reminder, when you informed our reception team about the problem, it was you who asked for our help, and we did our best to support you, just as we strive to do for all of our guests.

Regarding your departure, we would also like to clarify that the only charge requested was for the parking service, despite the fact that you continued to use our facilities until early afternoon.

Concerning the traffic noise, unfortunately this is not something we can control, as our campsite is located along the main road. However, the road is generally not heavily trafficked, especially during the night.

With regard to the cleanliness of the bathrooms, our staff is dedicated to cleaning and checking them several times a day. Unfortunately, as in any shared facility, some guests do not always leave the bathrooms in the condition they found them, despite our continuous efforts to maintain high standards of cleanliness.

As for the music during the night, we apologize for the disturbance you experienced. However, we would like to point out that the music was not coming from our campsite, but from an event held in a park located approximately 2 kilometers away.

Finally, regarding our staff, we do our very best to communicate with guests from all over the world by speaking several foreign languages to the best of our abilities, in order to make everyone feel welcome and comfortable. We apologize if our communication was not perfect, but we are proud of the effort and dedication our team puts into assisting every guest.

Although there may not be another opportunity to welcome you again, we thank you for choosing to stay with us.

Kind regards
Camping Rialto Village

Ik was blij met Preis-Leistung top, schattige Stellplätze, sauber, Restaurant sehr lecker. Auf jeden Fall empfehlenswert.

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Ik was blij met Il posto

Ik was niet blij met Durante il taglio erba di sabato 31 mi è stato rovinato il parabrezza e il responsabile è stato sgarbato e offensivo e ha scaricato tutte le responsabilità.
Pessima esperienza

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Ik was blij met Nähe zu Venedig
Nettes Personal

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Ik was blij met Freundlich hat alles Geklappt
Schattiger Platz

Ik was niet blij met Das Essen im Restaurant war gut aber es war häufig ausgebucht- kein Wunder während der Vogalonga

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Ik was blij met Wir hatten eine schönen Platz . Das Restaurant war super, deshalb haben auch in der einen Woche mehrmals dort gegessen . Das Schwimmbad war sehr schön . Das Personal war sehr freundlich. Einkaufsmöglichkeiten gleich schräg gegenüber Lidl.

Ik was niet blij met Die Duschen hatten an den ersten Tagen nur kaltes am Wochenende konnte man ein wenig warm Duschen. An den Spülbecken war auch nur kaltes Wasser. Der Sportanlagen Fußballplatz auf Sand und der Volleyballplatz waren nicht sehr gepflegt.

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Ik was blij met Arrêt de bus très pratique pour aller à Venise.
Personnel accueil parlant français,
la dame de ménage des sanitaires est très arrangeante
Pratique pour assister à la vogalonga

Ik was niet blij met Nous etions en tente. Nous avions réservé depuis 2 mois. On nous a attribué l'emplacement 4 très proche de la route donc beaucoup de bruits. Les emplacements de 1 à 8 devraient être réservés pour les camping car. Lors de la réservation, il nous est demandé si nous sommes en tente où camping car, il vous serait donc possible d'en tenir compte !
Difficile d'avoir de l'eau chaude dans le bloc sanitaire 1

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Ik was blij met Good Location to access Venice by bus, staff helpful with directions.

Ik was niet blij met Water purhase, in bulk

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Ik was blij met proximité des bus pour se deplacer sans voiture

Ik was niet blij met pas d'eau chaude pour la vaisselle

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Ik was blij met Calme, propreté des lieux, prix, renseignements des personnes de l'accueil

Ik was niet blij met Nous voulions partir un jour plus tôt ça n'a pas été possible.

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