Thurston Manor

Ik was blij met: Nothing

Ik was niet zo blij met: First super pitch offered was horrible, unsuitable for our dogs as it had a mesh covering they would catch claws in ( see pic) we asked to change and were asked abruptly "why" no sorry to hear that.
lots of upkeep needed bricks missing from walls by toilet block, door handle missing from back door to toilets looked tatty and run down. No wifi, no explanation despite site description has it ticked, Wont be back.

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Ik was blij met: Price,but then that reflects in the campsite..

Ik was niet zo blij met: The travelling community are well established on the site..restaurant very average food bordering on slop..
Amenities dated and not that clean..

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Van de manager: Thank you for your feedback! We appreciate your thoughts on the pricing and amenities, and we’re sorry to hear that some aspects of your experience didn’t meet expectations. Your comments on the restaurant and facilities are valuable, and we’ll take them into consideration for future improvements.
Best wishes
Team Verdant

Ik was blij met: The facilities

Ik was niet zo blij met: Nothing

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Van de manager: Thank you for your great feedback Helen! We're delighted you enjoyed the facilities and had a completely positive experience. Hope to welcome you back again soon!
Best wishes
Team Verdant

Ik was blij met: Spacious touring pitch
Close to facilities
Good to have a shop on site which was well stocked and had variety
Walk to the lake through the woods was lovely. Lakeside very nice.
Staff were friendly and polite
Children’s park was a nice addition

Ik was niet zo blij met: Everything just felt a bit dated/grubby

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Van de manager: Thank you for your feedback! We're delighted you enjoyed the spacious touring pitch, convenient facilities, and lovely surroundings. It’s great to hear the well-stocked shop, friendly staff, and children's park added to your experience.
We appreciate your thoughts on the site's condition and will take them into consideration for future improvements. Hope to welcome you back again soon! Let me know if you’d like any refinements
Best wishes
Team Verdant

Ik was blij met: Large site

Ik was niet zo blij met: Toilets, missing handle on inside of exit to toilet block. The whole block very tired.
The travelling community very established on the site with children running wild.
Dog dirt left on grass areas.
Only WiFi outside reception.

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Van de manager: Thank you for your feedback Andrea!. We take your concerns about the toilet block, WiFi, and general maintenance seriously and will consider improvements. We strive to provide a welcoming environment for all guests and appreciate your input.

Best wishes
Team Verdant

Ik was blij met: Ein sehr schöner Platz, freundliches Personal, saubere Sanitäranlagen.

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Van de manager: Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Ihnen das freundliche Personal und die sauberen Einrichtungen gefallen haben. Wir hoffen, Sie bald wieder für einen weiteren großartigen Aufenthalt willkommen zu heißen! Beste Wünsche, Team Verdant

Ik was blij met: Clean facilities. Lots of bins. Shop on site. Indoor swimming pool. Steam room. Laundry room. Big Belfast sinks for pot washing. Big shower rooms with lovely hot water Very clean site...the staff are always busy. There were quite a few irish travellers staying on site, in fact we were encircled by them, I've never felt safer! Salt of the earth people.

Ik was niet zo blij met: Grey and black waste not easy for motorhomes but it's do-able 😄

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Van de manager: Thank you for your wonderful feedback Hayley! We're delighted that you enjoyed the clean facilities, well-maintained site, and convenient amenities. It's great to hear that the indoor pool, steam room, and large shower rooms added to your experience. We appreciate your thoughts on the motorhome waste setup and will take them into consideration for future improvements. We’re so pleased that you felt safe and welcomed, and we hope to see you again soon!

Best wishes
Team Verdant

Ik was blij met: Large flat pitch.
Good showers and shop close by.

Ik was niet zo blij met: No Wi-Fi in this day and age is not acceptable

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Van de manager: Thank you for your feedback Neil! We're glad you enjoyed the large flat pitch, good showers, and convenient shop. We understand that reliable Wi-Fi is important, and we’ll take your comments into account for future improvements.

Best wishes
Team Verdant

Ik was blij met: We thoroughly enjoyed our stay and we will be back soon very peaceful and plenty of choice swimming pool was a little small but apart from that it was very relaxing

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Van de manager: Thank you for your wonderful review Charles! We're delighted to hear that you had such a peaceful and relaxing stay and that you found plenty of options to enjoy. It's fantastic to know you'll be returning soon! We appreciate your feedback about the swimming pool, and we'll keep it in mind as we continue to enhance our facilities. Looking forward to welcoming you back for another great visit!

Best wishes
Team Verdant

Ik was blij met: Great location, great value. Facilities well kept.

Ik was niet zo blij met: Nothing

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Van de manager: Thank you for your fantastic review! We're delighted that you enjoyed the great location, excellent value, and well-kept facilities. It’s wonderful to receive such positive feedback, and we truly appreciate it. We hope to welcome you back for another great stay soon!

Best wishes
Team Verdant