Good campsite with nice people£ facilitie. Check in could be better
Luke B.
Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: Great location, good facilities.
Nem kedvelték: Check in process wasn’t great. We didn’t receive any check in instructions and were stuck at the gate for ten minutes. Despite that we got in eventually and Sharon was nice.
Not the quietest of sites. Stay at your peril.
Bev F.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: Area was great. Pitch was lovely spot.
Great for walking. Pub lunches. Godmanchester is beautiful to stroll a round .
No good for parking so please note that.Nem kedvelték: Warden at site.
Very rude to people
Toilet block aways a problem with key pad. She aqused people of messing with or leaving on latch(open)
Showers l(ook up) filter never ever been cleaned pipes all rusty and dirty.
All needed a good scrub. Not a wipe with a mop only which I witnessed her doing.
Even the toilets only mop used(shudder).
If you arrive after 4 be prepared to be turned away.........
And never ever turn up if you haven't booked.
Small children's area needs to be reported to local authorities as a danger most items broken and splinters of wood showing.
VERY UNTRUE MALICIOUS REVIEW from people who acted friendly on site although we never during their stay spoke to Bev whos written the review!!
I normally say thankyou for a review as we appreciate all feedback.
However on this occasion your review appears a complete exaggeration and a tad malicious.
You lambast many points none of which have been previously raised by the hundreds of satisfied guests that we have received so far this year.
So in essence I disagree with with your review. I also read it with great surprise as you were so pleasant to us prior to leaving. Maybe your concern of the play area should have been pointed out to us at the time ?. Especially because upon examination this morning we struggle to find exactly what you critique.
We have reviewed the CCTV of the conversation that 'ASKED' your husband if he had just put the catch up on the toilet door to which he replied 'Yes its ok during the day'????!!! (this is therefore NOT an accusation) How does he feel he has the right to alter our lock that is put there for a reason?? YOUR safety and security as we are on a public footpath
Not sure how you managed to see through a brick wall when toilets were shut during cleaning but maybe you need to enjoy your holiday instead of looking for things to complain ab about.
I wish you well on your search to find more pleasing sites on your future travels.
location and generous sized pitches,facilities very good.
Raymond B.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: location and generous sized pitches,facilities very good.
Nem kedvelték: –
Thank you for taking time to give us a nice review. Look forward to welcoming you again soon.
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
- Ajánlja a barátainak Újra ellátogat
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Fordítás (Google Translate által)Kedvelték: Location, site and local walks
Nem kedvelték: –
Thank you Samuel for a nice review, much appreciated. We hope to welcome you back again one day at The Willows.
Like Everything about this site. peaceful, well-kept, surrounded by nature, …
Stephen B.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás nélkül , talaj: fű
- Ajánlja a barátainak Újra ellátogat
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Fordítás (Google Translate által)Kedvelték: Like Everything about this site. peaceful, well-kept, surrounded by nature, great fishing and great pub just a stones throw away. and were happy to accommodate our need for a pitch that caught the sun all day to run our solar panels
Nem kedvelték: –
Thank you so much Stephen for your nice review, much appreciated. Hope to see you both again soon at The Willows.
Overall nice, clean looking site
Ros A.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: Nice sized site, not too big but at the same time pitches not too close to each other. Site Manager very friendly and helpful. Local pub few steps away very nice food and atmosphere. Dead quiet throughout night.
Nem kedvelték: Nearby train woke us fairly early. Although it was raining and grass wet, surprised it was being mowed, which was fairly noisy.
Thank you Ros for your kind review and apologies for the early awakening by the train. Hope to welcome you back again soon.
Site manager is a bit entitled
Adam D.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: Was quite a clean and well kept site.
Nem kedvelték: The site manager wasn’t very nice to deal with. Always felt like she had to get some sort of point across. Had an ear full off her for letting her know over an hour beforehand that we were going to be 10 minutes late.
Was also a bit annoying having a code lock on the toilet block. Also there was another gate before the barrier which wasn’t always open on time. There is a rear entrance, but it needs repair. You have to be careful not to ground your car out.
Is a dog friendly site, but you’re not allowed to walk your dog on site.
You have to pay for the Wi-Fi.
The marina is on another campsite owned by the same people, but we weren’t given a code for the gate. We were told we had to squeeze our boat under the wire fence.
Sorry you found one of the managers 'difficult to deal' with as our normal feedback is always friendly.
The toilet code lock is their for your own safety to avoid people off the public footpath using the facilities - is it really a big deal to type in a code like you would at most sites? The gate sadly doesn't have an 'opening time' it is again kept shut for your own safety.
We are surrounded by lovely walks including a country park why would you want to walk a dog around a camp site infringing on people privacy?
Sadly we do not give out codes for the security of our boat owners but glad you appreciated using the facilities in our other field.
La proximité de Cambridge.
Daniel L.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: La proximité de Cambridge.
Nem kedvelték: Devoir utilisé un code pour accéder au sanitaire , avec un digipass qui ne fonctionne pas à chaque fois ! Franchement, si on pouvait se passer de devoir retenir un code pour pouvoir aller au toilette ( surtout dans le noir ).
Personne pour nous accueillir à notre arrivée, nous avons attendu 45 minutes sans avoir accès aux toilettes (puisque nous ne connaissions pas le fameux code ! ) . Nous étions pourtant dans le créneau horaire prévu.
Lorsque la personne est enfin revenue : "mais pourquoi ne m'avez vous pas appelée ? "
ok, donc vous devez parfaitement maîtriser l'anglais pour pouvoir tenir une conversation au téléphone avec une personne qui vous répondra peut-être de sa voiture pour vous donner le numéro de votre emplacement, le code de la barrière d'accès (un code de plus) et ... le fameux code pour les sanitaires ! (bref ne soyez pas pressé d'aller aux toilettes à votre arrivée, comme les autres personnes arrivées juste avant nous)
Désolé, vous êtes arrivé pendant les 30 minutes où j'ai dû quitter le site, mais nous accueillons quotidiennement des invités du monde entier et chacun d'entre eux appelle depuis la porte où il est clairement indiqué « appeler pour accéder » et vous auriez alors reçu un message de test avec les codes pour accéder au site et aux toilettes. C'était votre choix de ne pas appeler ! Nous ne pouvons pas être sur place 24h/24 et 7j/7, comme vous l'appréciez certainement.
Nous vous prions de nous excuser, vous n'avez pas suivi la procédure correcte et vous avez donc dû attendre notre retour dimanche après-midi à 17 heures, mais à ce stade, vous avez reçu des excuses et oui, on vous a demandé pourquoi vous n'aviez pas appelé, car alors vous n'auriez pas eu à attendr!!
Very peaceful
Kerry W.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás , talaj: fű
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Fordítás (Google Translate által)Kedvelték: Very peaceful
Nem kedvelték: Nothing
We were welcomed by Sharon, the site manager, who was …
Peta B.Visszaigazolva
- Lakókocsi kempinghely számára, szolgáltatás: elektromos csatlakozás nélkül , talaj: fű
- Ajánlja a barátainak Újra ellátogat
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Fordítás (Google Translate által)Kedvelték: We were welcomed by Sharon, the site manager, who was always polite and friendly; and who set the tone for an easy, relaxing break in a very pleasant location.
The facilities - what we cared about was that they were easy to use and were always clean and fresh. Hot water was never a problem and soap & loo roll were always available. Country walks, a gastropub nearby and peaceful evenings. We’re looking forward to coming back soon.Nem kedvelték: –
Thank you Peta an absolute pleasure to have you both staying at The Willows. We look forward to seeing you again very soon.
Thank you Luke for the review and apologies for the delays on check in on Saturday but its the busiest day of the week! Check in instructions were given to your partner/wife who came to the door... Hope to welcome you both back again to The Willows one day.