Golden Square Touring and Camping Park

Kedvelték Fantastic toilet block so clean and large showers hot
Lovely friendly staff
Nice atmosphere around site
Great facilities

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Kedvelték Everything about this park. The staff were top notch friendly and helpful. I was on pitch 8 where there several seasonal caravans but a couple more vans also arrived whilst I was there. The whole site was incredibly neat, tidy well maintained with gorgeous hanging baskets and planting around the park. I wax a solo traveller with my pooch and there was a fantastic dog walking field, with another dog walking lane at the other end of the park. Children were catered for so well with 2 play parks including a small football pitch, playground swings, roundabouts, climbing frames all set in sand. And most used of all a great zip line. Don’t think it was unused for many minutes in the day. The on-site shop was very well stocked with a wide range of goods. A play barn is near the entrance to site with a large are to play inside and pool table etc in that area. Near Reception/shop are one of the toilet/shower blocks with ample toilets and showers. Also a washing up station with plenty of sinks and an Elsan point for emptying of toilet cassettes. They have a motorhome point for emptying of grey tanks into a concreted drain and lots of drinking water points dotted throughout the site. Also near Reception is an information hut with tons of information leaflets, a free book swap and a hot drinks vending machine. I loved this place and would definitely revisit with my family and grandchildren. The only added bonus would be an on-site cafe/ restaurant but the shop sells all you need so this is just a wish list item. What a lovely site and a credit to the owners/managers/staff.
And it’s only 2 miles from Helmsley which is another big thumbs up.

Nem kedvelték Nothing. It was all just lovely

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Kedvelték Children's play areas, clean facilities

Nem kedvelték Unable to connect wifi even though paid for it - although money was refunded I would have preferred wifi access.

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Kedvelték Our 10 year old daughter loved both play parks. Clean toilets and shower facilities. Small shop on site which is handy.

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Kedvelték Lovely site and staff and management were very welcoming.

Definitely booking up again.

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Kedvelték We absolutely loved the site as a whole. The pitches are big with an area of grass to each, in order to sit out, play etc.
The shower/toilet blocks were always kept clean and well maintained.
The children loved both parks and had lots of fun. There is a football pitch that often had different groups of children playing altogether, which was nice to see.
The shop provided all the essentials and more, so there is no worry if you forget something or want something more for the children to play with.
All the staff were so friendly and helpful and very welcoming.
At the back of the site there is a large dog walking field with a wooded area for walking and exploring.
We will definitely be returning.

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Kedvelték The facilities were excellent, the shop was well stocked and the staff were amazing.

Nem kedvelték No free wifi

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Kedvelték Location, all staff interaction was positive, lots of stuff on site.

Nem kedvelték Only that I couldn't work out where the light switch in the toilet block was.

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Kedvelték Location is pretty nice and some lovely walks from the site into the Forrest. (Don’t use their booklet at all cost)

Cleanliness of the toilets and showers.

Nem kedvelték Really quite unfriendly from the off,. Dogs are allowed however the lead police seem to prioritise catching you with the lead off your dog than providing friendly customer service! We had our 12 week old puppy off the lead writhing 5m off our camper and were told to get her on a lead!…errrr why, she is enjoying a chew laid down and is the size of a baby Jack Russel!

Next came the WiFi, signal not great and the WiFi you have to pay for which when the site is hardly cheap is unnecessary.

The walks in and around the site, which are printed in the shop have to be bought, which again I think is unnecessary and greedy, not only that, but the printed route is well outdated and is not representative of what reference points are now there, resulting in getting lost on numerous occasions.

Overall we were very disappointed with the our experience and was compounded by the lady in the shop giving 3 young children a proper dressing down when all they were trying to do was spend their money. It was so uncalled for that another guy in the shop went to find their parents to let them know they had done nothing wrong at all.

Lovely area, poor experience, such a shame.

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Kezelői megjegyzés: Hi Mark.

Thank you for your feedback. We're pleased to hear you enjoyed the location and walks, and we're happy with the cleanliness of our facilities, this is something we really pride ourselves on.

As you mentioned, we do happily accept dogs, but our rules are clear that we ask for these to be kept on leads at all times. While we appreciate some dogs are very obedient, this is a flat rule we have across the board.

We will review your feedback regards the circular walks, as these were produced a long time ago and appreciate that the landscape will have changed since then. Thank you for bringing this to our attention.

Kedvelték Clean showers/toilets.
Had park & football pitch for the kids to play.
Good size pitch.

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