A aimé Spacious pitches, water and electricity point on the pitch so you dont need to travel far for water. The pub (lock) which was linked to the campsite in walikng distance. The lady in the reception was exeptionally friendly and very welcoming.

N'a pas aimé Very roisy road behing the pitches, we had a road and railway directly behind us (pitch 18) continuous road noise all day and night alongside the trains. Toilets not very clean even though it was quiet on the sight (not many campers) a dirty mop in the bucket to clean the shower with (hygiene/infection risk) full sanitary bins (not good in the hot weather) No signage on the entry to say which enterance is the campsite, we went down the wrong way towards the pub and had to turn around, this was embarrasing and difficult in a car park... you go to the right hand side of the enterance (sign would be useful). No signs for the waste or toilets. Could not get on the wifi easily, i emailed the campsite email provided and still to this day have not recieved an email back.

Recommanderait à des amis Séjournerait à nouveau

A aimé Everything, very spacious, helpful staff, toilets as clean as they can be, showers are basic but did the job.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for your review Claire, it does mean a lot to us. We work tirelessly to make the site as best as it can be, we recognise that someone can use the shower and not rinse it down, then walk out and make the floor wet, some customers call this dirty but as a campsite we don't clean up after every individual customer, we ask our customers to tidy after themselves so we can perform two/three deep cleans per day. So its lovely to see a review where someone recognises this, so on that basis were going to send you a credit note towards a future visit with us for your honest review.

A aimé Water sports centre next door

N'a pas aimé Absolutely appalling toilets, 4 hours and the excrement was still in the toilet seats, tissue all on the floor, disgusting and we’ve been to some basic toilets. I spoke to the staff and he stated he had cleaned them…. Well not in the 4 hours!! Such a disappointment as the site could be so much nicer. Cleaning station filthy. Travellers were causing an issue and nothing was done about it.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Dear Guest Thank you for your feedback. We’re pleased to hear that you enjoyed the proximity to the watersports centre, however we are very sorry to hear that several aspects of your stay did not meet expectations. We fully appreciate your comments regarding the cleanliness of the toilet facilities and cleaning station. This is clearly not the standard we aim to provide, and we are sorry that you experienced this during your visit. Your concerns have been noted and will be raised with the site team for immediate review to ensure standards are being maintained more consistently. We are also sorry to hear that you experienced disruption during your stay and that you felt there was insufficient action taken on site. We take all reports of guest behaviour seriously and understand how this would have impacted your comfort and enjoyment. Regarding your request to extend your stay and remain on the same pitch, we are sorry that this could not be accommodated in the way you expected. While we always try to be as flexible as possible, pitch allocation is dependent on availability and operational constraints at the time, and we appreciate how frustrating this situation must have been. We would also like to reassure you that a recent unauthorised encampment on site has now been fully resolved following police involvement and formal legal action through the courts. The site is now clear and fully operational, and we are working with specialists on additional measures to help prevent any recurrence in the future. Thank you again for taking the time to share your detailed feedback. We are very sorry that your experience fell short of expectations and appreciate you bringing these matters to our attention. Kind Regards

A aimé Lovley spacious and quiet site, basic showers but probably the cleanest. We survived storm Dave with no problems, Lots of things close by.

N'a pas aimé Watter tap could do with a hose attached as it was to high to hold the water butt up too and wasted a lot on the grass.

Recommanderait à des amis Séjournerait à nouveau

A aimé fantastic clean site, Host was very helpful even in the rain and dark. Very peaceful and all amenieties are at hand. Would recommend.

Recommanderait à des amis Séjournerait à nouveau

A aimé Very quiet, fantastic clean toilets, very friendly hosts, really good spacious pitches. Very close to Worcester.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Much appreciated, thanks.