A aimé The site itself was beautiful with lovely surrounding views of nature. Toilets were a little walk away but it was a pleasant walk next to the river and they were spotless. It was mainly a peaceful site and the workers were very polite. A great little park that kept our children entertained. The river is a short walk from camp and the children loved paddling and playing in it. The river was also peaceful and clean. Bins were close by. Check in was very smooth.

N'a pas aimé On our last night there was a large group of about 10 tents (more kept arriving each day) At the start they were considerate with noise, but on our last night it was anarchy. A neighbouring camper politely asked they to keep the noise down as it was past 11pm. Most of the group quietened apart from one loud mouth woman. She got very aggressive and was shouting all over the camp for well over an hour or so that she doesnt care and constantly swearing. She was clearly intoxicated. I had children with me and so did my sister. They couldn't get to sleep until gone 1am when it started to go quiet and the language that was used was not suitable for children. The site has signs which state it has a strict noise policy from 10.30pm until 8.30am. This was clearly not adhered to yet no workers came over at all to intervene. This really ruined our holiday and we left feeling very disappointed and angry that the site never stopped the behaviour. Such a shame as we would have given it 10 stars otherwise.

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Réponse du gestionnaire : We would like to take this opportunity to apologise for the group in question. We had spoken to them ahead of their arrival to reiterate the site rules and with great assurances from the group, we allowed the booking to go ahead. We are absolutely devastated that this happened to you all on that last evening, unfortunately we had no idea it happened. No one called the warden number or knocked on our door to inform us that evening, as we would have intervened immediately and asked the group to leave the following morning. We only found out from one of the other campers the following day, and then took immediate action. We really hope to see you and your family again, following on from this experience we will be looking at changing group booking policy on this site going forward, and every member of the group in question has been flagged and banned from returning here again. Our sincerest apologies, Henllan Wardens