Thank you for taking the time to share your detailed feedback. We're glad you found the pitches level, the facilities clean, and enjoyed the onsite dog walk and the friendliness of our staff.
We’re sorry to hear that your stay didn’t fully meet your expectations. Regarding your concern about the grey water waste, we’d like to clarify that the grey water drain was located on your pitch. For any future visits, please don’t hesitate to contact reception with any questions or concerns – we’re always happy to assist!
Your comments about the proximity to the road and railway, the layout of the pitches, and the limited shower and toilet facilities are appreciated and will be taken into consideration. Additionally, your thoughts on the views, walking routes, and recycling options are valuable, and we’ll explore ways to enhance these areas.
Thank you again for your feedback, and we hope to provide a better experience for all our guests moving forward!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for sharing your feedback! Your kind words about our reception staff mean a lot, and we’ll be sure to pass along your compliments.
We also appreciate your constructive comments. We're sorry the single shower in each toilet block was limiting and that the hard-standing pitches presented challenges for standard tent setups. We understand how convenient a grass pitch option and nearby food choices would be, and we’ll consider these points as we work to improve. Thank you again for taking the time to review, and we hope to welcome you back in the future!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for your kind words! We're thrilled to hear that you enjoyed our location and the stunning views. Your positive feedback means a lot to us, and we hope to welcome you back soon for another great experience!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for your review. We’re glad to hear you enjoyed the clean facilities, lochside location, and hardstanding pitches during your stay. It’s great to know that you had a pleasant two nights overall.
We apologize for the check-in experience and for any inconvenience caused by your pitch allocation. We’ll work on improving our reception service to ensure a warmer welcome. Regarding the road noise and pitch location, we understand how this may have affected your stay and regret that reception was closed when you tried to request a move.
Thank you for sharing your thoughts, and we hope to welcome you back in the future!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for your feedback. We’re glad you enjoyed the loch location and dog walking paths, but we’re sorry the facilities didn’t meet your expectations. We apologize for the lack of toilet paper and cleanliness issues, which we’ll address with our maintenance team. We’re also reviewing the number of toilets and showers to better accommodate guests.
We regret the inconvenience of your pitch location and appreciate your suggestion about adding more bins. Your comments about the touring area being secondary to the lodges are taken seriously, and we’ll work to improve the experience for all guests.
We’re sorry you didn’t feel warmly welcomed, and we’ll ensure our staff focuses on improving hospitality. Thank you again for your feedback, and we hope you had a great time exploring Scotland. If you visit again, we’d love the chance to offer you a more positive stay.
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you so much for your wonderful review! We're thrilled to hear that you love it here and had a great experience. We hope to welcome you back again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for your review! We’re pleased to hear you enjoyed the peaceful setting, our well-stocked shop, and found our staff to be helpful and friendly.
We apologize for the inconvenience caused by the limited shower facilities and understand your frustration regarding the WiFi charge. We’ll take your feedback on board as we continue to improve our services and amenities.
We appreciate your feedback and hope to welcome you back in the future!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for sharing your feedback. We’re glad to hear that you enjoyed the beautiful location by Loch Lomond and the scenic setting.
However, we’re sorry to hear about the issues with check-in and the shower block. While the hot water issue was being resolved, we did provide an alternative shower facility with hot water for all guests. We apologize if this was not communicated clearly. If you’d like to discuss your experience further, please feel free to reach out to us. Your feedback is important to us, and we hope to welcome you back under better circumstances next time
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for your wonderful review! We're thrilled to hear that you enjoyed the motorhome pitches and the beautiful views of Loch Lomond. It's great to know that our facilities and friendly staff made your stay even more enjoyable. We look forward to welcoming you back on your next visit!
Kind regards,
Kara, Loch Lomond Holiday Park Reception

Thank you for your feedback. We're glad to hear you found the check-in process effortless. However, we apologize for the inconvenience caused by the limited toilet facilities and the hot water issue. While we were waiting for a part to resolve the problem, we did provide an alternative showering facility, and we apologize if this was not communicated clearly. We understand how frustrating this must have been and appreciate your patience. If you’d like to discuss this further, please feel free to reach out to us.
Kind regards,
Kara, Loch Lomond Holiday Park Reception