Cleanest site we've every started at and the staff are super friendly
Mark V.
Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : We planned just stay here for just 1 night but ended up staying for longer as it was such a lovely place to be.
Super friendly staff and just an all round nice place.
Took our dog ( alice) for the trip and she loved it here, loads for here to do and was greated with a doggy bag on arrival. Which she loved.N'a pas aimé : Nothing
The views, very beautiful place and …
Jade L.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : The views, very beautiful place and the staff were very friendly and helpful.
N'a pas aimé : The ladies toilets had no electricity and both the men’s and ladies had only one shower with no mirror.
Thank you for your kind feedback! We're so glad you enjoyed the beautiful views and found our staff friendly and helpful. We truly apologize for the inconvenience regarding the ladies' toilets and the shower facilities. We did provide alternative showering options, and we're sorry if this wasn’t clearly communicated. Additionally, there is a large mirror above the radiator and another above the sinks in the restrooms. We appreciate your understanding and will continue working to improve our guests' experience. We hope to welcome you back soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Everything. Site and facilities were great. Shop was very helpful, as were staff
N'a pas aimé : Nothing
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with both our site and facilities, and that our shop and staff were able to assist you in any way needed. Your feedback means a lot to us, and we look forward to welcoming you back in the future!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
A really great spot for all wants & needs.Staff friendly & forthcoming
Karen C.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : I arrived for my first trip away in my new (to me) camper van, choosing this Park proved a real treat. I had a really easy and lovely experience. We had been given a pitch further away from the loo block- I asked if it were possible to get a pitch closer = Yes- so good. Water and elec points worked easily. Great space for a pitch too- I dont have an awning (yet) but the pitch size would be perfect as each pitch is enclosed with a shoulder height hedge. The small facilities block has 2 loos & an accessible shower. All looked brand new. Lovely hot radiator. Altho there was no hot water at the block, I learned from staff they had had a malfunction and it wouldnt be fixed till Monday. 2 outside sinks for dishes and rubbish.
The main reception area has a shower and loo/ open 24 hours. All look brand new too. A hot shower there was very welcome.
All the staff were very friendly.
The shop is stocked with all essentials…and ice cream! TV & lounge looked very comfortable. their outside seating area looks good too.
Recycle glass and other too.
Nice dog walk and a short walk down on the site to the Loch… a beautiful spot indeed. I will definitely go back…N'a pas aimé : –
Thank you so much for your wonderful review! We’re thrilled to hear that your first trip in your new camper van was such a positive experience. It’s great to know that the pitch size and amenities worked well for you, and that you found our facilities to be clean, comfortable, and well-maintained. We really appreciate your understanding about the hot water issue – we’re sorry for the inconvenience, but we’re glad the team was able to keep you informed.
It’s fantastic that you enjoyed the peaceful walk to the Loch and all the little touches like the dog walk, recycling options, and the shop essentials (including ice cream!). We're looking forward to welcoming you back on your next visit, and we hope you’ll be able to make full use of that awning when you do!
Safe travels until then!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
Lovely view to wake up to!
Melissa C.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Easy to find the pitch!
Very remote location so take all the supplies you need.
It was New Year’s Day, so the office was closed. There was information for the guests in envelopes taped to the door which was handy!N'a pas aimé : No hot water at the shower block! This was unfortunate - there was one disabled shower at reception but the queues were long!
Thank you for your feedback! We do apologise for the inconvenience of not having hot water at the shower block during your stay. We are aware of the issue and are working really hard to amend the damage caused by the frost. We understand how frustrating this can be, especially with longer queues for the disabled shower. We're doing our best to ensure this doesn't happen again in the future. We appreciate your understanding and hope to welcome you back soon under more comfortable conditions!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
Picturesque setting.
Donna B.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Picturesque setting.
N'a pas aimé : Frequent train noise
Only one shower and two toilets despite there being numerous pitches
Bathroom light switched off during shower and despite putting a towel on and walking to and opening the entrance door of the unit, it didn't come back on. Block was then ij darkness to get dressed etc - not good when slippy.
Left a day earlier than expected. Beautiful site, but caters much more to the lodges - won't stop again
Thank you for sharing your thoughts with us. We're glad to hear that you enjoyed the picturesque setting! We also appreciate you bringing the issues you encountered to our attention. We apologise for the inconvenience with the train noise and the bathroom light. We were experiencing some issues with the toilet block due to the weather, and we did provide alternative facilities during that time. We’re sorry if this wasn’t communicated clearly, and we’ll work to ensure better communication in the future. We hope you'll reconsider us in the future and give us another chance to make your stay even better.
Kind regards,
Kara, Loch Lomond Holiday Park Reception
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Very clean and well laid out site, excellent staff and lovely setting
N'a pas aimé : Nowt. There were a couple of minor issues which the staff dealt with quickly and with a smile
Thank you for your fantastic review! We truly appreciate your feedback and are happy to have been able to address any minor issues you encountered. We look forward to welcoming you again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
Absolutely stunning place!
Justyna M.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Absolutely stunning place!
N'a pas aimé : –
Thank you so much for your wonderful feedback! We're thrilled to hear that you found the place absolutely stunning. We look forward to welcoming you again soon!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
Lovely site Staff superb very welcoming …
Cliff P.Confirmé
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
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Traduire (Généré par Google Translate)A aimé : Lovely site
Staff superb very welcoming
Lovely views and area
Well done guysN'a pas aimé : –
Thank you for your wonderful review! We’re so glad to hear that you enjoyed the site, the views, and our friendly staff. It’s great to know that you had a positive experience. We truly appreciate your feedback and hope to welcome you again in the future!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
- Emplacement pour véhicule de tourisme sur sol dur avec branchements d'eau, d'égout et d'électricité
- Recommanderait à des amis Séjournerait à nouveau
-
Traduire (Généré par Google Translate)A aimé : Views and helpful staff. Warm facilities.
N'a pas aimé : Had to use transport to go anywhere although this isn’t the sites fault.
Thank you for taking the time to share your feedback! We’re delighted to hear that you enjoyed the views, found our staff helpful, and appreciated our warm facilities.
We understand that needing transportation to explore the surrounding area can be a bit inconvenient, but we’re glad you recognize this as something outside of our control. We hope the tranquility and beauty of our location made up for it.
We hope to welcome you back in the future!
Kind regards,
Kara, Loch Lomond Holiday Park Reception
Thank you so much for your kind words! We're thrilled to hear you had such a wonderful stay and that Alice enjoyed her time here. We truly miss her cuddles and the joy she brought to the place! It’s always a pleasure to welcome furry friends, and we're glad she had a great time exploring. We hope to see you all again soon for another lovely stay! Thank you for choosing us! 😊🐾
Kind regards,
Kara, Loch Lomond Holiday Park Reception