Lady's Mile Holiday Park

A aimé : All facilities bar, restaurant etc were excellent, clean and tidy.

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Réponse du gestionnaire : Thank you so much for your lovely review Stephen! We're thrilled to hear that you enjoyed your first trip with us and found the facilities, bar, and restaurant to be clean and excellent. Your recommendation means a lot, and we're excited that you're considering visiting again. We look forward to welcoming you and your friends back for another great stay!

A aimé : Good spacious pitches, lots of facilities close by. Brilliant location for exploring. Lots of activities for young children

N'a pas aimé: Clubhouse was a bit dirty around the edges especially the children rides.

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Réponse du gestionnaire : We’re so glad you had a brilliant time and enjoyed our electric grass pitches, spacious layout, and all the activities for young children. It's fantastic to hear you found the location perfect for exploring! We appreciate your feedback about the clubhouse. Cleanliness is a priority for us, and we’ll make sure to give extra attention to the children's rides to ensure they meet the highest standards. We hope to welcome you back soon and continue providing great experiences for you and your family!

A aimé : Our second visit to Lady Mile now, and for such a big site, it is a very well maintained site, always find the facilities very clean to a high standard, the park is really well laid out. The pools are a really nice feature, and the kids love them, i think the indoor pool facilities are looking a little tired now, and could do with a refresh. Didnt order food this time around, but we know the food is great, especially at the marquee bar. The onsite shop is really useful, and the prices are not unreasonable, they are also well stocked and quite a wide variety, Thank you Lady Mile, we had a great time

N'a pas aimé: Nothing really, just the pool changing facilties and the sauna/steam room could do with a refresh

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Réponse du gestionnaire : We’re so happy to welcome you back for a second visit, and it’s fantastic to hear that you enjoyed your stay once again. It’s great that you found the park well-maintained and the facilities clean and up to your expectations! We’re thrilled that the kids love the pools too, as they’re one of our favorite features. We appreciate your honest feedback about the indoor pool and changing facilities, as well as the sauna/steam room. Rest assured, we’re looking into ways to refresh those areas to ensure they continue to provide a great experience. We’re glad you find our onsite shop useful and that you’ve enjoyed the food at the marquee bar in the past. We look forward to welcoming you and your family back for another fantastic stay soon!

A aimé : Excellent facilities, entertainment for all ages. Well maintained site with comfortable pitches. Well stocked shop and good value food in the restaurant.

N'a pas aimé: No vehicles, including staff ones, obeyed the onsite speed limit. Wasn't safe to let the kids play free range with hulking SUVs driving so fast. More marked signage, zebra crossings, speedbumps etc would help to keep it safe for everyone.

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our excellent facilities, the entertainment options, and the well-maintained site. It’s also great to know that our shop and restaurant added to your positive experience. We’re concerned to hear about the issues you experienced with vehicle speeds and safety. Your comments about increased signage, zebra crossings, and speed bumps are very helpful. We will look into reviewing our traffic management practices to ensure a safer environment for all our guests, especially children. Thank you again for your valuable input and for recommending us to your friends. We look forward to welcoming you back and providing an even better experience next time.

A aimé : Lovely time. We have been on that campsite 3 and 2 years ago and unfortunately wasn't fantastic and we haven't great time. Because that we didn't back there for a bit long but this time all was ok and we would like to go back again.

N'a pas aimé: Sauna from 18 yo- everywhere is from 16 and my soon was very disappointed me too.

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Réponse du gestionnaire : Thank you for your feedback! We're so glad to hear that you had a lovely time during your recent stay and that we were able to make your experience enjoyable this time around. We apologize for any disappointment regarding the sauna age restriction. It's great to know you're considering returning again, and we look forward to welcoming you back.

A aimé : Had everything we needed on site, everyone was pretty laid back and talkative. Beach was 5 minuite drive. Couldn’t complain about anything for the price we paid for the weekend. (118)

N'a pas aimé: Need to get there as soon as you’re aloud to get the best possible pitch .

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Réponse du gestionnaire : We’re delighted to hear you had a great stay with us! It’s wonderful that you found our electric grass pitch and the on-site facilities to your liking, and we’re glad you enjoyed the laid-back atmosphere and proximity to the beach. We appreciate your advice about arriving early to secure the best pitch. We strive to accommodate all our guests as best as we can and will keep your suggestion in mind to enhance our service. Thank you for recommending us to your friends and for your positive comments about the value of your stay. We look forward to welcoming you back for another enjoyable visit!

A aimé : Good amenities Plenty of toilets/showers Clean and tidy

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Réponse du gestionnaire : Thank you for your wonderful feedback! We’re thrilled to hear that you found our amenities, toilets, and showers to be plentiful and well-maintained. Keeping everything clean and tidy is a top priority for us, so it’s great to know that our efforts made a positive impact on your stay. We look forward to welcoming you and your family/friends back for another visit soon. Thank you for choosing us and for your kind words!

A aimé : Facilities

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Réponse du gestionnaire : Thank you for your kind words Holly! We're delighted you had a lively stay and enjoyed the fully-serviced hard standing touring pitch. It's great to hear there was plenty to see and do both on-site and in the local area. We appreciate your recommendation and can't wait to welcome you back for another fantastic stay!

A aimé : Staff were lovely Everywhere was clean Entertainment team were great fun!

N'a pas aimé: Only down fall was the entertainment area didn’t feel big enough for the amount of people staying.

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Réponse du gestionnaire : It sounds like you had a great stay on the electric grass pitch, with friendly staff and cleanliness being top-notch! The entertainment team clearly made the experience more enjoyable, especially for family fun. It’s a bit of a downside that the entertainment area felt cramped given the number of guests. A larger space could have enhanced the experience, especially during busy periods. Despite that, it seems like you'd still recommend it to friends and would visit again! Thank you Tracy for taking the time to leave us a review of your stay.

A aimé : Great for families. Really well organised services and facilities, very clean and hot water always available. We loved the pools and were lucky with some warm weather so enjoyed the sunbeds by outdoor pool. There's strong wifi, a shop and launderette on site and all pitches have electrical hook up. We also enjoyed the live music at the marquee bar with kids play area and they had a great time making friends and playing games. My son also loved the pump track, so bring scooters!

N'a pas aimé: The showers were all very tired and not much pressure. (I didn't bother washing my hair, which is long and thick, as it would have taken hours.) You have to book your pool slots in school holidays at 9:30 each morning which just means you can't be very free with your plans. If you miss that 10 minutes you'll be lucky to get into the pools. One night we all had to endure a family barney that was very loud and screaming, swearing etc. But security support services were really quick on it and calmed it all down quickly (too much booze on the Last weekend of the summer hols!)

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Réponse du gestionnaire : It sounds like your experience on the electric grass pitch was mostly positive, especially for a family getaway! The well-organized services, cleanliness, and always-available hot water are big pluses when camping. The pools, sunbeds, and live music at the marquee bar must have been great for relaxation and fun, especially with a dedicated kids’ play area and a pump track for your son to enjoy! Strong Wi-Fi and practical amenities like a shop and launderette make life on-site that much easier. On the downside, it’s a shame about the tired showers and low water pressure, especially with long hair! The 9:30 a.m. pool booking during school holidays is in place to ensure fair access to the pools for everyone. Hope you had fun once you were in there though! It's good to hear that security handled the noisy disruption efficiently. Sounds like despite a couple of hiccups, you’d still recommend it to friends and maybe visit again. Thank you for leaving a review of your stay Cheryl.