Rossendale Holiday Glamping

A aimé : Everything

N'a pas aimé: Nothing

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A aimé : Everything was as we hoped. Lots of walks from site which was great for us. Even had fire pits and lovely sitting areas.

N'a pas aimé: Nothing

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A aimé : Position, customer service, attitude, attention to detail

N'a pas aimé: Nothing

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Réponse du gestionnaire : Hi Samantha, Thanks for your review. So great to see you enjoyed your visit and we hope to welcome you again soon :)

A aimé : Handy location for our visit and no doubt excellent for walks in the country. Showers were very clean, lady in cafe was pleasant. Pitch was okay for our 6m van. Very peaceful location.

N'a pas aimé: First part of road up to pitches was both steep and uneven. Asked two people about grey water disposal to no avail! Did feel a bit impersonal.

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Réponse du gestionnaire : Hello Lee Thanks you so much for staying, we are really happy that you found us very clean and liked our staff. The location indeed is very peaceful and most of our guests do love the abundance of amazing walks from our doorstep. Our site is quite hilly which helps with our lovely views

A aimé : Polite staff, clean facilities

N'a pas aimé: 'Pitch' was basically a car parking space with electric hook-up, surrounded by muddy potholes

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Réponse du gestionnaire : Hello Mikaela, Thank you for taking the time to leave your review. We are so glad you found our wonderful staff polite, and that the facilities were spotless. We are sorry that you found the pitch muddy. It has been a particularly wet Feb and March and has been difficult for us to keep the wet at bay. That said we have been working (during your stay last week) very hard on putting some extra drainage on the pitch close to the area you were on, this should help the mud! We do have wonderful walks and a lake and a cafe bar that all guests are very welcome to sit in :)

A aimé : Nice and peaceful after a hard day at work

N'a pas aimé: Nothing to dislike

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Réponse du gestionnaire : Thank you for this very lovely review. We hope to welcome you back soon.

A aimé : Excellent service from start to finish, special shout out to Edwin who is most definitely a young man with many hidden talents and with the most amazing customer service. We booked the electric hook up pitch for our converted Ford Transit jumbo campervan. Perfect location, a beautiful area with so much to see and lots of fabulous walks. The lake was so nice, sat there a few times just taking in the scenery. The shop was an added bonus if only to purchase extra prosecco. Plenty of choice and food delivered to your pitch or pod or wherever you were staying. Toilets and showers absolutely spotless. Definitely be back again.

N'a pas aimé: Nothing.

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Réponse du gestionnaire : Hello Antonia, Thanks for this fab review and stunning pics showing off our beautiful place. Always good to have somewhere to buy prosecco and pizza !! :) Edwin is a very good chap! We look forward to welcoming you again soon:)

A aimé : Friendly, clean, quiet camp with little bar/cafe with lovely menu. We stayed in the Motorhome with 3 other campers nearby. 30 min Walking distance from a couple of pubs ( one with a lovely fire). Great weekend .

N'a pas aimé: The weather.

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Réponse du gestionnaire : Hi Janis Thanks so much for this super review! Were so happy you had a fantastic weekend staying with us, despite the weather :)

A aimé : The young lad who was looking after reception

N'a pas aimé: False advertising Not suitable for a motorhome or caravan. Pitches aren’t level and too short. Need 4WD almost to get to them. No access to laundry even tho advertised Dean Lane not suitable for large vehicles. Decided not to stay due to unsuitable spot and the false advertising. Waiting for full refund !!!

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Réponse du gestionnaire : Hello, Thank you for taking the time to leave a review. We are very sorry that we were not for you! Firstly, I must point out that we don't accept or advertise for caravans? We adverise for maximum length 6.5m so fit perfectly. Dean lane has several 10 tonne lorry deliveries a day so its perfectly suitable for Motor homes. Our laundry is a serviced facility only. Open Mon- Friday 9-3pm. I believe you arrived late on Saturday night. We wish you all the best on the rest of your journey.

A aimé : Friendly staff, clean site.

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Réponse du gestionnaire : Thanks so much for this :)