Brocklehead Farm

A aimé : Lovely quiet campsite, good facilities

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A aimé : Secure site, very clean & good facilities.

N'a pas aimé: Nil

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A aimé : Site clean Beautiful views

N'a pas aimé: Check in process is all on line which we were not aware of. This was our last stop of a weeks touring during which we had little access to the internet. It was only by chance that I stumbled on the email with the registration form in it. Having completed that form I was not made aware that another email would be sent with our pitch number on it. When we arrived there was no staff to check in with. There was a door with a bell on it with a sign saying "ring for assistance". I rang, no assistance was forthcoming. Luckily I bumped into a very helpful couple who happened to keep their horses near by. They told me about the email with a pitch number in it. Whilst we were setting up, a young couple pulled up in their car and asked how they contacted the staff about access to one of the pods. We were able to tell them about the email which they too had not been aware of. I have nothing against technology or automated processes, however for them to work well you need to ensure prospective customers are aware that that is the process that is being used.

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A aimé : We have returned from a weekend stay - our first time using a tourer caravan. It was fine generally. Pitch size was pretty good. Very slanted though - we hadn't bought levellers for the caravan at that point, so we were tilted to one side. The area is a large oval with caravans and motor homes to one side, hutches to the other side with a large field and small play area to the middle. The location of the play area was wonderful, as we could see our children at all times. We did not see or speak to a single staff member the whole weekend. It was numberplate recognition to get into the site, a text message on the day with the pitch number and some signs on the communal toilet door with the rules. This was OK for us, but I did find it slightly strange. We paid around £200 for Friday evening until 12pm Sunday morning for the pitch and electric hook up. It was nice for our first weekend tester trip but I probably wouldn't return

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Réponse du gestionnaire : Dear Mrs Yeardley, Thank you for your feedback on your review. Just to clarify, you paid a total of £87. Also, many people prefer the self-service approach over being assisted by staff. We are always available and operate a busy working farm. Regards, Brocklehead Caravan Park Team

A aimé : Very nice site. Clean and well maintained. Loved the reg recognition for getting in.

N'a pas aimé: Could be more water fill points but not a problem

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A aimé : Tidy site easy to find pitch, great views & lovely friendly staff

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A aimé : Brilliant site, spotless, park excellent for the kids, ice cream van comes on site, will definitely return

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A aimé : The site itself was lovely. We are family of 4 with a 2 and a 4 year old. The park in the middle of the site was great as we could always see the girls. Big grass are to run around on. The bathroom facilities were great, very clean. Ladies had 2 shower rooms (£1 to use for 5 mins) and 2 toilets. Washing up sink was outside. We had a lovely 3 night stay. A very nice site, well recommended.

N'a pas aimé: Only slight problem was we were on a sloping pitch - we are fairly new to caravaning so be prepared with your wood to level it out. Experienced campers won't have a problem.

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A aimé : Lovley open feel to site. Level campervan pitches arranged around the perimeter with a large green space (with a play area) in the middle. Toilets/showers well-appointed and clean - loved the Alice in Wonderland murals. A secure site with ANPR controlled gate. Emailed pitch number before arrival, making for contactless check-in. A short drive into Darwen town centre, with it’s interesting building, and shops, including supermarkets. Great walks over the downs to the tower, visible from the campsite, Easy access to Manchester area.

N'a pas aimé: Nothing

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A aimé : Could not fault a single thing! Attention to detail was amazing, cost was so reasonable. we have stayed similar places previously and paid double the price for much less. The thought put into the small touches really made our stay amazing.

N'a pas aimé: Not a single fault to pick!

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