Willows Park and Marina

A aimé : Lots of space, secure field, dog friendly, welcoming, clean facilities and peaceful. Lovely pub great food.

N'a pas aimé: Distance from toilets and shower block.

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Réponse du gestionnaire : Thank you so much Julie for your lovely review much appreciated. A pleasure to have you staying with us and hope to see you again soon. Please call me if you wish to stay again and we can put you on the other side closer to facilities.

A aimé : Great location with a couple of really nice places to eat within easy walking distance.

N'a pas aimé: Check-in process was a little laborious.

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Réponse du gestionnaire : Glad you enjoyed your stay with us Chris not sure why you felt the need to say check in laborious and rate us on WIFI you never used?!! We hope to welcome you back again one day!

A aimé : Great location.

N'a pas aimé: This site is let down by the cleaner. Although the actual toilets/sinks were clean the rest if the facility need a good clean as they are ( no other was to put this) really dirty. Such a shame because although the toilet block is a bit old, if it had be cleaned properly this site would be 5 star all the way.

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Réponse du gestionnaire : Think you might be mixing our facilities up with another site? 98% of our reviews even the one below who stayed the same time as you rate our facilities as 'clean' maybe out dated but certainly not dirty. You comment toilets and sinks clean but the rest dirty??!! Its a caravan park in a very rural location not a 5* Hotel after all!! Good luck in your future travels!

A aimé : Peace and quiet Clean block

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Réponse du gestionnaire : Thank you Lizzie! Great to meet you and hope to see you again soon.

A aimé : Location and Layout of the site really nice.

N'a pas aimé: Not the best welcome we've had not very friendly, felt a bit of a burden. No Motorhome grey waste disposal that we could find. (did'nt like to ask ) Toilet blocks not very clean and don't need complicated entrance lock.

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Réponse du gestionnaire : Think you might be mixing us up as always greet guests with a smile!! All site information was on hand out you were given on check in... waste etc The entrance lock is simple (a 4 digit code?! and is there for your safety as we sit on a public foot path!

A aimé : Found Sharon extremely welcoming and friendly. Lovely peaceful site and well looked after. Added bonus of a couple of pubs within walking distance and a nice walk into town or the country park. Personally prefer these smaller kind of sites to the larger club ones. Thankyou for an enjoyable 3 nights

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Réponse du gestionnaire : Thank you Moira for such a lovely review very much appreciated. A pleasure to have you at The Willows, so pleased you had a lovely stay and hope to welcome you both back again very soon.

A aimé : Nice site. Good location.

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Réponse du gestionnaire : Thank you Daniel for the review!

A aimé : Really nice and clean. lovely area lots of nice walks

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Réponse du gestionnaire : Thank you for your review, pleased you enjoyed your stay with us!

A aimé : Really clean site. Helpful Site Manager. Plenty of good quality dog walks. Plenty of shade if needed. We wanted to be pitched next to our friends and this didn’t seem to be a problem. Lots of space between pitches. Toilet and shower block very clean. Great pub next to site food and setting beside the river was amazing.

N'a pas aimé: Had to pay extra for Wi-Fi. Our mobile Wi-Fi with EE wouldn’t work on site. The info we were given on arriving said no vehicle movement after 7 pm. We didn’t ask for clarification and there may have been exceptions that we weren’t aware of but the gates were shut at 7pm and opened again at 9 am. (I don’t know if they were locked nor if the barrier worked after 7 pm). If you took the information literally and went out for the day then had a meal out, your car or motor home couldn’t be driven onto site after 7pm. This would mean that your vehicle would have to be left outside the site perimeter with no adequate parking. Of course if you were in a Motor Home you would have to sleep outside of the site. If this again true I wouldn’t be very happy paying for a pitch and being shut out.

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Réponse du gestionnaire : Thank you Jane for you great review and so pleased you had a great stay with us at The Willows. The gates are only closed for security and neither of them are locked incase of emergencies so generally people just open and close them if they find them closed! You would not be locked out!! Hope to see you again soon at The Willows

A aimé : A lovely peaceful break here, very nice setting and friendly site.

N'a pas aimé: Little unsure about going out in the evening as gates locked, we would recommend further clarification to be sure.

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Réponse du gestionnaire : Thank you Gordon. Gates are just closed for a bit of security but not locked in case of emergencies. Glad you had a great stay and hope to see you all again soon,