Riverview Caravan Park

A aimé The cleanliness of the park, the riverside tavern for it's food and atmosphere

N'a pas aimé Being woken up at midnight beyond what sounded like half the park (customers AND staff involved) shouting, arguing and fighting, with threats of arson and suicide

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A aimé Very helpful staff. Clean facilities.

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A aimé The view

N'a pas aimé Rude owner. Been waiting for my refund and he went from saying yes I'll send it to pitchup owe you it even though pitchup have emailed him telling him to pay me. And still he's made no payment and just ignores me or says pitchup will sort it. No need for all this and I'd never leave negative feedback but when not paid what I'm owed and been told he has to pay.. Why would I leave good feedback

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A aimé The staff are wonderful, helpful. Cheerful and try really hard to help.
The pub/bar is great, good selection of beers and Jenny is such a lovely helpful lady

N'a pas aimé The touring pitches are rather small, the toilet blocks are really cold and need repairs. Shower head held up with cable ties, lights out etc.

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A aimé Views were stunning, good base to venture out into the area. Good value 👏 pub on site which was warm and welcoming. Food was very good quality and good value. We stayed new year and there was a party and although we didnt go in the hall because of our dogs it looked like a good time was had by all
Pod was warm, basic but had a fridge, kettle and toaster. Close proximity to the loos and the pub and could park our car right next to pod.
There was issue first night either electricity but Phil regularly updated us on what was happening. It didnt affect our stay

N'a pas aimé Mats outside pod might be good idea to wipe feet before going in pod but again didnt affect our stay.

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A aimé Very friendly and helpful staff, lovely walks and local villages

N'a pas aimé Downside we had was several power cuts and having to run the heating off our gas which was disappointing as we paid for full electric hookup!
So in effect it cost us a bottle of gas to keep warm
Several people had to leave the site as they didn’t have power, so at least we were
lucky to have some power.

Great New Year’s Eve party in the bar and free food supplied

Maybe better in summer when the pool and gym are open.

We would visit again, IF the power was guaranteed to be working

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Réponse du gestionnaire : Thank you for your review
Camping in the winter is not fir the fant heated

As said before Yes we had issues with electric
It was a national grid issue out of our hands

But I must say my super team handel the problem very well . Even though the temper dropped to -8

The hole of the festive season was a complete success

And only £ 20.per night
And with pitch up voting us 2nd out of 380 other Lincolnshire touring field and carivan parks
Congrats to the riverview team

A aimé staff was very welcoming

N'a pas aimé Had to cut short due to electrical issues too many people in pods taking extra heaters in

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A aimé Good size pitches

N'a pas aimé Unfortunately, our stay at this touring caravan site was very disappointing. The toilet and shower blocks were extremely cold, with no heating, making it impossible to have a proper shower during our stay.

We also experienced three separate electric cut-outs while we were there. Rather than investigating the issue properly, the owner immediately blamed us, which was frustrating and upsetting. It later became apparent that someone in one of the holiday pods had brought in a large industrial heater, which could very well have been the cause of the power problems — something that was outside of our control.

Due to the ongoing issues, lack of basic comfort, and the way the situation was handled, the experience became so unpleasant that we felt we had no choice but to leave early. This was not the relaxing break we had hoped for, and we would not choose to stay here again

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Réponse du gestionnaire : Hello thank you fir your review we take these very seriously
How ever like your traveling co camper !
On your motor home you have the option. If gas heating or electric because of the issues we had with the national grid local power conection piont

We spend about 12 hour with them and our electrision sorting the problem .

And we informed and asked if you could only.please use your gas heating as when the out side temperature drop to -8 c

There were very challenging conditions
My staff and I worked through the night

And we asked uou and all the other campers about how they were heating there touras you told us you were using your gas
But we both know you were using electric heaters as three times that night the electric went down . I understand the.problems due to the freezing tempeturs

After been up all.night
Your partner came to me in the morning asking were he can buy a gas bottle funny that after three visits to your camper
He did apologise fir using the electric heaters .( which was part of the problem)

Other people understood our problem and worked with us they went bought gass heaters etc but you blatantly said you were using gas and you were not
Let me tell you the consequences of your lies to us

On in structure from the national grid we had to close the touring field

So 50 people had there holiday cancel
We lost revenue as they have all been refunded
The bar resturant lost out to

So when you only paying 20 pounds a night
Please camping in the winter is challenging

It's not 5 star i suggest you stick to just the summer

And beleave me i wish I had an.optoon to scoure my client

You could have got - 100 !!!!!!!

The problem you caused

Thank you

A aimé Friendly helpful staff. The bar area with television, and adjacent pool table, was relatively lively but not too loud.
Enjoyed walks along river Withum.
Electric hook up good, level concrete site.
Facilities clean. No nightime noise.

N'a pas aimé No drinking water taps, but bar staff kindly filled my water container, via kitchen.
For December, it would be appreciated if there was some form of heating in the ablutions.

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A aimé Nice set up

N'a pas aimé No electric for nearly a full day and cold showers the shower tray didn't empty..very tired in places.

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Réponse du gestionnaire : Hello Chrisy
you for your review of one star
Which i find totally unfair my team work so hard over the new year and xmass day sacrificing this time with the families
Every body had a great time

But I very sorry my godly powers could not stop the power cut in the area

The national grid electric guys worked for hours and they had to come back three time

And as you see by the other reviews your marking is not fair our site is so clean
The bar and resurant amazing and I pride. Y self on customer service as you can see. Y the othere reviews which has elevated us to second place out of 380 other camp site in Lincolnshire

Your marking
Value for money 1 star . So £20 per night is to much over xmass is amazing
Cleaners well my guys do an amazing job

I can only think you not happy because of the power cut was out of out and
Well boo hoo you please dont come back
Your not welcome