Thorpe Cloud View Camping

A aimé : Lovely campsite with great view. Host was really helpful and friendly. Had a great time.

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A aimé : A lovely site, Ed and Jane were both very friendly and welcoming. Pitches were well maintained, with a few different levels to choose from depending on your preferences. On-site facilities also well kept, we were on the far end of the field and it was still only a minute walk to the loos etc. Drinking water, toilet block, showers all provided free of charge, the water pressure/temperature was great! We hired a fire pit for £10, which came with all the supplies we needed, which we felt was a very good deal compared to most sites that offer them. Plenty of wildlife around, we arrived to a buzzard and kestrels hunting, some lovely song birds, a curious family of sheep, and we even spotted an owl in the evening!

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A aimé : The host was very friendly and helpful. The views where amazing and short drive to some lovely walks.

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A aimé : Friendly owners. Amazing views

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A aimé : We love this site. Great view of Thorpe Cloud. The facilities are basic, but that's how we like it. Limited to 25 pitches, making it relaxed and quiet. Ed, the farmer is friendly and helpful. Will go again

N'a pas aimé: Was wet most of the week and some parts of the site around the toilets can be slippery

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A aimé : Great view, perfect sunset spot. Clean unisex showers and toilets. Local pub within walking distance. Fire pits available on every pitch. Wood available to purchase.

N'a pas aimé: Had to use Google maps to find site, do not use Waze! Not very well signposted.

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A aimé : The location, the view. Pub within about a mile through quiet country lanes and through field public walk.

N'a pas aimé: There was a large and rowdy group in multiple tents at the top of the field but we were not too concerned as the site had a 10.30pm quiet policy. Shame they carried on making noise until the early hours! Managed a frustrating terrible sleep, not the best start to the weekend. We thought the owners were great at first when we mentioned it the next morning. They said so sorry, we will refund the nights stay and our policy is no groups, so we will kick them off (which we thought was a strong response). Later they back tracked and said the group had apologised and promised to be quiet the following night (which they ended up being). However when we were sitting in the evening after a lovely days hike, one of the group came over asking our neighbours if their name was 'Mike' (my name) and when they said no, she said oh somebody called Mike complained about us last night blah blah blah. Couldn't really believe my ears that the owner had let slip/told them, not only that someone complained but also had identified who! So unprofessional, could not believe it. The fact they haven't bothered to refund us as per their offer, even though we asked about it after a few days after, has made me warn others here else would have been a great review. Shame as the farmer seemed nice. Their dog policy is also clear on pitchup, but the group, even on the 2nd night had a big bull breed dog running about off lead. If you have a small breed, on the lead as per the policy, it can make you on edge. Just a bit weird for me as the farmer was rolling around in his truck fairly regular. Small shower and toilet block, ok if you go in less busy times.

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Réponse du gestionnaire : We are so sorry Mike that you have had to resort to this poor review and have had to be so public. The camper I spoke to regarding the group noise on the previous night was extremely apologetic and insisted on being able to stay and wanted to apologise to the unhappy camper. I am not aware of how your name would have been passed on but she did insist on second guessing who it was and really wanted to apologise. We were only aware that this was group once they arrived as they all booked individually. We were not aware of the dog situation either. We will be extra vigilant. We have posted signs up around the site warning campers that the quiet rule must be adhered to. Any noisy campers will be asked to leave with immediate affect and will be allowed to collect their gear in the morning. We are also having a steward in a caravan onsite on busy weekends when we have a max of 20 tents on the 7 acre hillside campsite (with suitable levels for pitching) Hopefully this will prevent this happening again. As general rule out campers are mature couples with dogs and we try to maintain a high standard regarding behaviour and consideration for other campers. WE ARE SO DISAPOINTED THAT YOU HAD THIS EXPERIENCE. I will contact you direct regarding the refund that was discussed. Most of our campers have a wow experience due to the location, view, small number of tents, well supported by Ed the farmer who is checking for risk and behaviour issues. We allow cars on site, next to tents and also allow fire pits which all need extra vigilance.

A aimé : Beautiful views, very friendly owner.

N'a pas aimé: Not really enough toilets and showers when it is full.

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A aimé : Ed & Jane are lovely campsite owners! I got a parcel delivered to the site and when it went missing, Ed was very helpful in reaching out to neighbours and getting it back for me! The campsite is gorgeous with stunning views and loads to do around!

N'a pas aimé: It was only the weather that made setting up & taking down harder, everything else was great 😊

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A aimé : The views were amazing, great facilities. Fire pits with all wood and everything you need available. Would definitely recommend.

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