A aimé Clean tidy pitches, great showers

Recommanderait à des amis Séjournerait à nouveau

A aimé Beautiful fishing lakes and woodland walk. Well lit at night, not too over bearing but enough to see where you're going. Modern shower, toilet and washing up facilities.

N'a pas aimé Cold showers and no where near enough hooks or places to put things when showering. In the normal showers there is just one hook and in the disabled/family shower there are none. Only two showers per gender in the block so not always available. Bins were overflowing and floors in shower blocks weren't cleaned all weekend, not sure if this was due to it being a bank holiday. When we arrived we were told there was no internet, despite advertising that there would be WiFi. We also made the assumption that you would be able to hire fishing equipment so we were very disappointed to find that you couldn't. A missed opportunity for the site here as we were looking forward to trying our hand at fishing. There was also a very noisy group sat outside being disruptive until midnight with no effort to quieten them down made by the warden.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hello, Thank you for your review and good points, Further to your other comments, We have two facility blocks, Which both overall have five showers, so a total of 10, this is inline with the camping and caravanning regulations. We had a cleaner in every day of the weekend, In our main block we have a cleaning sheet for guests to review of when the last clean was made. We do have WIFI onsite but unfortunately as everyone was advised, BT had a shortage and this was out of our control. We apologise for the noise disturbance of other campers but at this time the wardens are located at the front of the site and you was in the second field, We always welcome guest phone calls to make us aware of a issue like this, then we can resolve it. We have five large industrial bins on site, along with one glass and one recycling bin, This to us seems enough and are emptied weekly. We only wish you had taken the time to talk to us about these issues before writing a review that can not be rectified due to your departure. Regards, Glebe Leisure Team.