A aimé Nice pool area. Could do with more deck chairs but the children had a great time. Staff cleared the pool quickly when there was an incident and closed the pool for the health & safety of people which was good. Outdoor areas clean and tidy. Friendly staff at the entrance who were very good at their job ensuring safety. Good location as close to local amenities and beach front.

N'a pas aimé When we entered our bungalow the smell of urine was strong. The toilet clearly hadn’t been cleaned and we purchased some toilet cleaner ourselves which soon cleaned this and the smell went! Under the bed was very dusty. If the toilet was that bad it made me think the rest of the accommodation hadn’t been cleaned either so we cleaned it ourselves. The shower would run cold and hot. AC should be in all accommodation.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Dear Heather, Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed our pool area, the cleanliness of the outdoor facilities, our convenient location, and the friendliness and professionalism of our team. We are very sorry to learn about the issues you experienced in your bungalow. This is certainly not the standard we strive to provide. We would greatly appreciate it if you could inform our Reception team as soon as you notice any problem during your stay. This allows us to address the issue immediately and ensure you can fully enjoy your holiday. Regarding the air conditioning, please note that we offer different types of accommodation, some of which are equipped with air conditioning. For a future stay, we would be happy to advise you on the option that best suits your needs. Thank you once again for your comments, as they help us continue improving. We hope to have the opportunity to welcome you back in the future. Kind regards, Camping Platja Cambrils Team