A aimé The campsite was tidy and mostly well kept. The on site staff where friendly welcoming.

N'a pas aimé Booking a 10amp ehu to find its split with another pitch. The lack of showers for the amount of people. The smell of sewage from the sewage treatment plant right on site. The overflowing bins as there’s only one general waste bin for the whole site. Only 2 accessible water taps one each end of the building. Poor signage to get onto site. Being cramped in to increase revenue.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : It's unfortunate and disappointing that our site did not meet the expectations of this customer but we take comfort from the overriding number of consistently excellent reviews awarded to us by the majority who acknowledge the many features that make this site special. It clearly states at the time of booking that the selected pitch size, in this instance, is 7m x 7m. This trailer tent pitch, along with the free extras of twin side-by-side awnings and a toilet tent, far exceeded the designated pitch width to the extent that the neighbouring pitch could not access their small trailer which subsequently had to be moved. To date, we have never had negative feedback on the proximity or adequacy of the supply of water. Our larger hardstanding and grass electric pitches, 10m x 10m, have dedicated supplies of water and electricity which would have more suitably accommodated this size of unit along with the free extras. Generally we do not have an issue with the number of showers and the majority of our customers applaud the quality and cleanliness of the spacious family bathrooms which are maintained throughout the day. In many sectors, it is the nature of shared facilities with unallocated time slots that the traffic flow to and from the bathrooms can be unpredictable. This applies when the site is both busy and quiet. The bins are emptied twice a week. We feel we are more than generous with the items that we allow our visitors to leave behind. Many such items do not fall into the category of normal recycling and general waste. Despite polite notices displayed throughout the site, some customers still choose to use and dispose of wet wipes and other sanitary products in our toilets. These items in the smallest quantities block and upset the delicate balance and functioning of the organic sewage system. We maintain the system daily but interruption of the intended functioning of the system caused by wet wipes and other sanitary products combined with an unfavourable wind direction may result in an occasional smell.