A aimé Great facilities and friendly staff

N'a pas aimé Nothing everything was fab

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time and trouble to leave a review. Delighted you enjoyed the campsite; we look forward to welcoming you back in the future.

A aimé Large pitches, small site, quiet, easy walking distance to Coleford town.

N'a pas aimé Portaloos in camping field were unclean on first night closed the rest of my stay (4 nights). Extra costs for electric and wifi. No one around to check me in.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : I am very sorry about the portaloos - mortified in fact - they were meant to have been collected before your arrival and were on site for a private function earlier in the week. As soon as I realised they had not been collected, I locked them, as they were not intended for use by our campers. I am pleased to see that you gave us a 5/5 for cleanliness though and am happy that our toilets and showers were up to their usual standard. We are only a small family runs site so it is not possible to man reception 24 hours. When guests arrive after hours, we leave a notice with directions to their pitch, along with our phone number if any assistance is needed – we live on site, so we’re always close by if needed. To clarify, there was no extra charge for the electric - please check your original booking on Pitch Up - you had not added electric to your booking and therefore had not paid for it so we charged you when you were here even reducing the cost as your usage was so low. Lastly, we’ve found it necessary to charge for Wi-Fi to help prevent heavy downloads (like movies) from slowing it down for everyone. I hope that makes sense! Thanks again for your feedback, and I hope we get the chance to welcome you back soon!