A aimé The pitch was big and well maintained. The staff were very nice and helpful. A lovely setting to relax.

Recommanderait à des amis Séjournerait à nouveau

A aimé Absolutely excellent site. Toilets and shower rooms immaculate. Nice friendly and helpful staff. Lovely peaceful area. Good dog walks. Would definitely stay there again.

Recommanderait à des amis Séjournerait à nouveau

A aimé Nothing as I was told no pitch available and come back later on in the evening.

N'a pas aimé The lady on reception was rude and stated she didn't have an electric pitch. I had booked and paid online. When I turned up at site at 2.30pm I was told there was no pitch available and to come back after 6pm. She said she would try and find and pitch but didn't have any according to her records. I had to go and find somewhere else to stay that night.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Thank you for taking the time to write. We value all feedback, both positive and negative. Firstly, I would like to apologise for the problems you experienced. We pride ourselves on an efficient booking process and a stress free check in procedure. On this occasion we didn’t live up to our high standards. Regrettably, our receptionist had not received your booking as you had booked only a few hours earlier. I will be reviewing our operations to ensure late bookings are picked up by reception. Unfortunately, as you couldn’t provide your booking confirmation on arrival, reception couldn’t site you straight away. I apologise that we didn’t have you pitch available immediately, we did have your pitch ready later on in the day, but regrettably you had moved on to somewhere else. Thank you again for your feedback, I will certainly take it on board and strive for constant improvement. I do hope you will decide to visit us again in the future. Yours sincerely, Simon Hicks Diamond Farm

A aimé Good dog walks round the lakes. Friendly staff and other tourers. Welcomed my big Rottweiler.

N'a pas aimé Pitches a bit too close to each other.

Recommanderait à des amis Séjournerait à nouveau