Oak Tree Lane

A aimé Pretty area.

N'a pas aimé Too many rules. Camping is supposed to give us a little freedom. People who run it were a little uptight and not very helpful.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Dear Tim,
Thank you so much for taking the time to leave a review, such a shame you left a few points out.
We’re genuinely sorry to hear that you didn’t enjoy your stay with us. We do, however, feel it’s worth clarifying that our campsite operates with only a couple of very simple expectations — both designed to ensure all guests can enjoy the peaceful, safe, and well-kept environment we work hard to maintain.
The first is that, once guests have unloaded and set up their pitch, vehicles are parked near reception rather than on the pasture itself. This helps preserve the grounds in the pristine condition our visitors appreciate and allows children to play safely and freely.
The second is our recycling system. Guests are welcome either to make use of our award winning, clearly organised recycling facilities or, if preferred, to take unsorted waste home with them. Given the effort we put into maintaining an environmentally conscious site, we don’t feel this is an unreasonable request.
As for asking you not to urinate against the hedge in view of other visitors and children — especially when a private, spotlessly clean bathroom is provided — we would consider that less of a “rule” and more of a basic social courtesy & manners.
We must also confess that, despite our best efforts to make every guest comfortable, control over the British weather still remains frustratingly outside our jurisdiction, we were a little perplexed by this complaint especially as you live in Spain, we’re sure the weather can be much hotter there.
Finally, we were extremely disappointed to discover your parting gift, the condition in which the shower facilities were left after your departure. Leaving human waste in the shower tray created an unpleasant and entirely avoidable health hazard for us to deal with. For that reason, and several others during your stay, we feel it best that we do not accommodate future bookings from you.
We sincerely wish you well in your future travels and hope your next hosts enjoy a rather less eventful experience.
Kind regards

A aimé Lovely, family-friendly camping site with great facilities and helpful staff.

Recommanderait à des amis Séjournerait à nouveau

A aimé Location, cleanliness, peace, views, host

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A aimé It was clean and well run.
Sara and Phil were helpful and polite.
The site is safe and secure.

Recommanderait à des amis Séjournerait à nouveau