Marlow Family Camping

A aimé : the location and the staff we had to deal with were extremely helpful.

N'a pas aimé: We were the only us there. The site when booking had activities on every day but once there, they were only on at the weekends.

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A aimé : Fantastic site, masses of space huge tent in middle and good facilities.

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A aimé : Great location with Marlow a nice walk along the river. Staff could not have been more kind and friendly.

N'a pas aimé: Bit of noise from the main road, and showers and toilets pretty basic

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A aimé : Location Lots of space Hot showers High security with two electric gates

N'a pas aimé: Unkept site except for the grassfield. Water that is supposed to be drinkable was coming out of faucets with growing algae. Apparently dogs that run wild because i bumped into two droppings in the middle of the field. No one at reception. Toilets are not suitable for smaller children, they cannot open the doors to go inside without falling backwards off the stairs. Big Marque was nice, but also very muddy at some points.

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A aimé : Activities were excellent, well run and good value. Area clean, tidy and well kept. They went the extra mile to get me power for a breathing device via generator which was great

N'a pas aimé: Airbeds and firepit not there when arrived (and we arrived a day late) and then had to ask couple times and wait etc.

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A aimé : We had a wonderful time! My 9 and 10 year old boys loved it! Their best camping trip so far. We loved watching the red kites fly over head, the spacious field to play in, the fun big-top style marquee and the exciting woodland. Not to mention their love for all the activities and swimming and paddle-boarding in the lake. In the evenings we'd walk along the river into Marlow for dinner before coming back to our tent to light a fire and have hot chocolate.

N'a pas aimé: This is an eco-aware campsite and as such some creature comforts are slightly dialed back, such as free-running showers and fancy loos.

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A aimé : Beautiful location &convenient for walking into Marlow. Staff couldn’t do enough for you. Friendly & welcoming.

N'a pas aimé: Toilet facilities could have been better but this is more dependent on how other campers treat them than the site operators themselves.

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Réponse du gestionnaire : Thank you for your review. For 2023, we have upgraded our toilets which will further improve our facilities!

A aimé : Everything was great, friendly staff, clean campsite and great activities! Our children aged 7&9 had the best time and Josh, the activities instructor, was great with all the kids! The activities are excellent value for money, well worth a visit! We will be back in the summer!

N'a pas aimé: Toilets being unisex was the only downside, shame they couldn’t have a female side and a male side, but they were cleaned regularly and definitely wouldn’t stop us returning.

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Réponse du gestionnaire : Thank you for your review - we're glad you enjoyed your stay!

A aimé : Great location with a nice walk along the Thames into Marlow Activities available for the kids It was quiet while we visited so lots of space for the kids to play Showers were hot and a good pressure

N'a pas aimé: The toilets smelt terrible, you could even smell them while walking past so imagine the smell when inside. We all avoided going as much as possible and my son actually wretched at the smell in the morning. They smelt stagnant and flushed with green/black water. In the mornings there were flies covering some of the toilets and the soaps were all empty apart from one. The showers could be improved by a couple more hooks or a bench for your things to keep them dry.

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Réponse du gestionnaire : Thanks for taking the time to leave a review. We are very sorry about the issue with he toilets. We had a busy half term and they weren't emptied when they were supposed to be, which led to issues on Saturday and Sunday. We've received some 10/10 reviews from people staying just before the weekend, so this was a one-off. We appreciate that doesn't help your experience and we will do everyhting we can to avoid it happening in the future.

A aimé : Location, some of the organised activities were good

N'a pas aimé: Customer service. Tents were only cleaned after requesting on arrival, toilets were cleaned or replenished all weekend, very misleading advertising. There was no 'self led' activity. The large marquee was empty with no 'games'. And there was NO CAFE on site as advertised

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Réponse du gestionnaire : Thank you for your review. For 2023, we have upgraded our toilets. There was an error with the pitchup listing which mentioned a cafe - this has been corrected.