7,1

Note globale basée sur 158 avis

 

62% de personnes recommanderaient cet établissement à un ami.

60% de personnes séjourneraient à nouveau ici.

  48% le décrivent en employant les termes suivants : Petit budget ?

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!20 sept. 2024

Pays du commentateur : Royaume-UniNicola H.Icône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Location was satisfactory

    N'a pas aimé : 

    The pitch was uneven and messy. Lots of food left on ground from previous campers encouraging seagulls. Toilet and shower facilities very tired and not especially clean.
    Not a lot to do in the area therefore we left after 3 nights to a different location, we were booked for 7 nights

    Traduire (Généré par Google Translate)
Global
6
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(Aucune évaluation)
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Wifi

Excellent site lovely staff and the pitches are perfect and level9 sept. 2024

Pays du commentateur : Royaume-Unikirstie m.Icône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    My stay was absolutely amazing the kids had alit of fun made new friends,the staff were really polite and helpful other campers were amazing to I carnt wait to book again for next year but longer this time thankyou

    N'a pas aimé : 

    Traduire (Généré par Google Translate)
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10
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Utilisateur anonyme

Facilities5 sept. 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Facilities

    N'a pas aimé : 

    Toilet cleanliness( at time no toilet paper)

    Traduire (Généré par Google Translate)
Global
6
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Wifi
(Aucune évaluation)
Utilisateur anonyme

It’s a good place for tent …3 sept. 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    It’s a good place for tent pitches with good facilities such as swimming pool.

    N'a pas aimé : 

    The toilets are quite bad as only 4 cubes to cater all members and should clean regularly,

    Traduire (Généré par Google Translate)
Global
6
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(Aucune évaluation)
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(Aucune évaluation)
Utilisateur anonyme

Great site2 sept. 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Great place Great food and drink great staff had loads of fun met alot of
    nice people will stay there again

    N'a pas aimé : 

    None

    Traduire (Généré par Google Translate)
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10
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Utilisateur anonyme

Overall camping experience was great clubhouse …29 août 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Overall camping experience was great clubhouse was great park kept the kids entertained

    N'a pas aimé : 

    The toilet facilities was awful they was constant puddles of water on the floor and my daughter slipped and fell she could have seriously hurt herself

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi, thanks for taking the time to leave your review.

I'm sorry to hear your Daughter fell and hope she's doing okay.

I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

^AB

Global
6
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Utilisateur anonyme

Location is nice. 5 minutes walk …29 août 2024

Pays du commentateur : Royaume-UniAnonymeIcône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Location is nice. 5 minutes walk to the beach and 15 mins walk to town.

    N'a pas aimé : 

    The toilet is not regularly cleaned during peak time. Most of the time it smelled and wet. No self-cleaning tools are provided like mop and water pusher. Water is constantly too hot. No option to choose cold water.

    Only 4 toilets and 3 showers are available for the whole site - tents & campervan. Not enough during peak time.

    One of the front desk staff is rude and not friendly.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at West Bay, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
6
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(Aucune évaluation)

Great location and pitch, let down by expensive and poor activities27 août 2024

Pays du commentateur : Royaume-UniJoe M.Confirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    The staff were friendly and it was a nice big area to pitch up in. The location is good, and the beach at Withernsea is really nice. Withernsea town didn't seem too busy despite being in the school holidays, we had a great couple of days.

    N'a pas aimé : 

    The toilets were disgusting, the smell was unbelievably bad. Not nice with little kids.

    There is an amusement arcade and a bar with some entertainment. Both are a total rip-off. The arcade especially was a total scam, even by arcade standards!

    The evening entertainment was okay, the staff who presented were great but people were encouraged to sign up to a game to win prizes - but every prize was a car sticker advertising the holiday park brand. People seems legitimately shocked by how awful the prizes were. I know it's just a bit of fun, but when you're charging as much as they do at the bar I think giving out 4 or 5 free drinks a night as part of the entertainment wouldn't break the bank! Or a round of crazy-golf or a free swim, anything but a sticker.

    The swimming sessions were very short for what they were at the pool was tiny.

    Basically I feel like they're just over-charging and under-delivering.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Joe, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at West Bay, this certainly isn't the experience we wanted you to have.

I hope you were able to raise any concerns with our dedicated Guest Experience Team in Reception, so that they could look to try and resolve these issues during your time with us.

I will also take the time to share your review with the relevant teams you've provided feedback for, so that we can work to make improvements.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
6
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Wifi

Grounds were clean and staff were …23 août 2024

Pays du commentateur : Royaume-UniRichard T.Icône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Grounds were clean and staff were friendly.
    Lots to do off site Withernsea, Mappleton ,Hornsea and Bridlington all within an hours drive making a nice road trip.

    N'a pas aimé : 

    Swimming was always fully booked the entertainment facilities were too small for such a large site, making the activities passes pointless and expensive a waste of money.
    And everyone I spoke with seemed to pay a different amounts for the same stay

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Richard, thanks for taking the time to leave your review.

We're very sorry you didn't enjoy your recent stay at West Bay, this certainly isn't the experience we wanted you to have.

You can pre-book your activities online, including swimming sessions, from 6 weeks prior to your arrival date. Simply log into ‘Manage My Booking’ and select 'Book on park activities'.

Hub passes allow you to access the facilities on park, such as the swimming pool, kids' clubs, club house, amusements and the entertainment complex.

We'd like to have the opportunity to welcome you back to another of holiday parks in the future, where we hope to restore your faith. ^AB

Global
6
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Wifi

Just come home from a brilliant …22 août 2024

Pays du commentateur : Royaume-UniAmie O.Icône téléphone portableConfirmé

  • Emplacement sur herbe avec électricité (large)
  • Recommanderait à des amis   Séjournerait à nouveau
  • A aimé : 

    Just come home from a brilliant stay at withernsea holiday park. Myself and my two younger children stayed on the touring field in our motor home, we had plenty of space and were pitched next to a basketball/football court which the boys spent alot of time on! The entertainment at night was brill, they got the children involved especially a lady called Charlotte.. The arcades and parks were modern and clean.
    Pool was heated and clean.
    Beautiful sandy beach!! Which was only a 5 min walk from the site.. Plenty for children to do on this site.

    N'a pas aimé : 

    Shower block and toilets needed updating and cleaning more regularly. Bluebell pitch.

    Traduire (Généré par Google Translate)
Provenant du gestionnaire...

Hi Amie, thanks for taking the time to leave your review.

We're pleased you enjoyed your recent holiday at West Bay. I will share your comments regarding the facilities with our Touring Manager and ask that they investigate this further.

We hope to see you again in future. ^AB

Global
10
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Adapté aux enfants
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Wifi