Lovely big pitch and the site is maintained well. Ample toilets and showers. Staff in reception lovely, swimming pool is a good size and depth, entertainment good for the youngsters.

It would have been nice if the family tents were more spread out.. a lot of noise at night from older children when you’re trying to get younger ones to sleep. All in the same area, whilst there were lots of empty pitches that could have been used.
Also the cleaning of the toilet and shower block was in the morning when you want to go for a shower and they seem to be closed for two hours.. mid afternoon would probably be a better time to clean.

Really big pitches (some flat and some definitely not flat)
Warm showers on field 4 block
Easy check in
Close to beautiful beaches
Sheltered

Amount of noise / drunk people until 12:30/1:00am - if this is your scene then it’s fine but with young children in a tent it wasn’t so fun..
Being approached by guys when walking to the toilet at night, did report to wardens who told me they’d do a round , however made me uneasy when kids needed the loo in the night
Not the sites fault but no signal and WiFi wasn’t great in the fields ; I wouldn’t bother buying!
Showers and toilets could do with more regular cleaning in the summer months but they did the job
As we hadn’t booked with park holidays they wouldn’t pitch us near others in our party despite there being spare/ empty pitches for the duration and phoning in advance

Check in was midday onwards which is great when camping as you don’t want to waste too much of your day waiting for your pitch. The pitch itself was massive! Could have fit two large tents on it. Great facilities on site (I know this as a friend has a lodge there). Toilet and shower blocks were clean and tidy. Sinks to do washing up and a small laundry room too.

Reception did not tell us about the facilities available: swimming pool, bar, shop, crazy golf etc. Showed us where our pitch was but this was poorly signposted. The number was covered in grass, guessed where it was down to having electric and could just about see the number of the electric point. Pitch was slightly on a slope and needed cutting, grass was very long. WiFi and phone signal is awful, you have to pay to connect to the site WiFi which is equally not great at times.

Large pitches
Clean facilities
Plenty to do on site - swimming pool, arcade, farm shop, chip shop, resturant/bars. Lovely childrens park.
Private drive in.

The pitch numbers could be clearer on the ground(overgrown) very minor but nearly ended in a divorce before the tent was set up!
Area is not to our liking but not the sites fault!

Pitch size was good. Washing up area was clean. Magician was very good.

First person I met was unfriendly and verging on rude. She was unhelpful and very stern, saying she could not put us close to our friends pitch as we had booked with a 3rd party. However, the pitches close to our friends stayed empty for our entire stay.
Out of the 8 male showers, only 3 were hot, 5 were cold, this was not due to 'having to let it run' as I ran the shower times with no temp change. The 3 that were hot the light above was not working making them quite dark. My wife and daughters said the female showers fluctuated hot and cold during use.

Ability to book on line via pitch up
Very pleasant male receptionist who welcomed us to site

Allocated camping spot was occupied by a static ‘show’ caravan
Very grumpy female receptionist who reluctantly tried to sort out a new pitch for us. I understand that the site had been recently taken over by Park Dean and the pitches were allocated centrally. However, the reception team are the customer facing team and represent the company and they cannot complain and side step responsibility.

Love the site, been loads of times. Great location and facilities.

Booked asking to be pitched up next to our friends, confirmed twice, yet when we got there another member of staff was rude, entitled and told us clearly that they don't confirm pitches next to each other... The pitch next to ours was empty for the duration of our stay. Irritating or what!!
The majority of staff are helpful, and we will not be put off by Mrs Grumpy / in need of a customer care course...

Nice park for the kids to play in and big site

Showers were often cold and dirty, receptionist was rude when discussing speed at which the wardens drive around the site moving and pitching caravans. Grass pitches very unlevel

The site is well set out and clean

The restaurant is a bit of a letdown. Ate there twice the staff were nice but the food was not so good. Fish and chips was white fish, not cod, and pretty tasteless. The burger was a real letdown too. It tasted cheap

The showers and toilets were always clean. The pitches were a good size and it didn't feel like we were on top of each other.
The staff were amazing, very friendly and they even looked after my dog whilst I went swimming with my kids.

Lovely park on site for the kids to play in.

I couldn't find my pitch as it was not signed very well.

The swimming pool water was cold and you had to pay extra for swimming. When the inflatables were up the cost of swimming doubled in price. I also didn't like that one adult couldn't take more than one child swimming by themselves if they were under 9 because they don't have a lifeguard.

I couldn't get a wifi connection and had to pay but I still couldn't get a connection and couldnt get my money back.

There were also so many wasps and my child got stung a couple of times.