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Evening arrival was poorly handled. Despite Pitchup confirming arrivals were permitted until 8.00 pm, there were no staff on site, reception was closed, and there was no lighting on signage, making navigation in the dark very difficult.
Locating reception and pitchtook a considerable amount of time, particularly in cold, wet, and windy conditions.
The pitch had no clear markings and we could not locate the electric hook-up, which forced us to use a nearby pitch.
The ladies toilets and showers were reported by my wife and daughter to be very cold, with low water temperature, and did not appear to be heated in the same way as the gents.
Lack of sanitary bins in the ladies cubicles, which required sanitary waste to be taken elsewhere.
Wi-Fi performance at the pitch was very poor across all devices.
It was not made clear at booking that Wi-Fi was chargeable, and paying £6 per day for such limited connectivity was disappointing, especially as many parks now offer a basic free option.
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