Lovely site
Kim L.
Confirmé
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Traduire (Généré par Google Translate)A aimé : Lovely hardstanding pitches nice showers and toilets especially heated so even better. Disabled shower could have a better head as it wasnt directing quite right for my 84yr old mum and you have to press hard to lock the door back when leaving something my mum couldn't do. Staff very welcoming and helpful
N'a pas aimé : Would be nice if they could put a couple of benches along the side of the lake as my mum struggled to walk and being able to sit would have helped her go further. She lived the views though.
WiFi was in and out a tad frustrating
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Traduire (Généré par Google Translate)A aimé : Great location, overlooking the lake and the castle, decent facilities
N'a pas aimé : Understandably due to weather the grounds were not at their best, but notwithstanding the time of year the pitches and surrounding areas are in need of improvement, not enough room to manoeuvre in some areas because of narrow access and other parked vehicles, especially if you're towing a caravan and because of this grassed areas were rutted and damaged, if this was addressed the improvement to the site would be amazing.
Thanks for your review and observations. It's good to know that you enjoyed our lovely location. It is true that the weather constantly takes it's toll on the ground at all campsites; it can be too wet, too hard and too dry so naturally grass areas in particular are affected in many different ways. Our grounds team do their best to keep the site as tidy as possible but, as you have noted, at certain times of the year all sites experience wear.
With regards to the spacing, your comments will be passed to the relevant teams - although in the hardstanding areas the grass between pitches is the firebreak and not intended for use. When the ground is firm the grass can be driven over without concern and the grass is usually more pleasing to the eye than gravel.
Amazing location , walking distance to …
June A.Confirmé
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Traduire (Généré par Google Translate)A aimé : Amazing location , walking distance to the beautiful castle Howard . Clean facilities & super friendly staff in office both ladies are lovely& so helpful .
N'a pas aimé : –
Thanks for your lovely review June. We're pleased to read that you found everything to your liking.
This was an amazing place for …
Mohamed Azaam A.Confirmé
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Traduire (Généré par Google Translate)A aimé : This was an amazing place for our mortohome holiday. was overlooking a lovely lake and a massive castle which was too open on the days for us to have a long walk and some delights. The pitch was well maintained very much a homely feeling out of home. Meanwhile Juliet who was managing the place was very firendly and took the extra effort to plan one of our City tour days in York to be a memorable event. Overall we all loved the serenity and the peacefulness with the amazing architecture that surrounds this place. Definitely recommend this place.
N'a pas aimé : –
Our team are happy to help when they can so it's good to hear that Juliet went the extra mile to make sure you could make the most of a day in York. We're pleased to read that you enjoyed your stay and will recommend us to others.
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Traduire (Généré par Google Translate)A aimé : Friendly staff and a good atmosphere. Can get very busy.
N'a pas aimé : Nothing
Thank you. It's great to read that you liked the atmosphere. Our team do their best to keep everyone happy! Castle Howard has their themed Christmas event in December which is very popular every year so we do get busy. We hope you (... and your cat...🐈⬛) will return one day; perhaps in the spring as the weather warms up?
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Traduire (Généré par Google Translate)A aimé : Beautiful location
N'a pas aimé : Not a site for the winter months.
Lakeside is indeed in a beautiful location and in the winter, for some folk, when the lake is frozen and snow is on the ground it is the most peaceful of places for a truly relaxing break in a cosy caravan or motor home. We are lucky to share our site with an abundance of wildlife throughout the year which guests can find facinating. We would love to see you again in the summer when you will be able to make use of the 2 for 1 offer into the grounds of Castle Howard where the children can expel some energy at Skelf Island Adventure Playground. Thanks for your review.
Friendly receptionist
Tim J.Confirmé
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Traduire (Généré par Google Translate)A aimé : Friendly receptionist
N'a pas aimé : Untidy pitch, old tent pegs laying on the gravel, crayons and colouring pencils too. Ground was not level, just been dumped and spread out. Toilets and showers were dirty, and generally needing and update. Asked for a quite pitch, out of the way, as I have a reactive dog. Turns out it was the busiest pitch for foot traffic, and opposite the entrance for the caravans/mororhomes, and also 6 feet from a heavy metal gate that bangs really loud when opened/closedsite in general.
Phone signal really poor, no wifi.
Hello Tim, Thank you for writing your review which is obviously disappointing to us. Unfortunatley our system will automatically allocate a pitch when a booking comes in. Your last minute, one-night Pitch Up booking (on the day of arrival,) did not have any notes requesting a quiet pitch for a reactive dog so our receptionist, unless told, would be unaware of this fact. Had she known I am sure that she would have selected a more suitable pitch for you. You arrived close to noon so there was time to return to reception to request an alternative space.We are always happy to oblige when a move is possible.
Regarding the ground, work had been on-going to repair a burst land drain so I do agree that the soil around your pitch was bare; it was waiting to be re-seeded. Our team take pride in the site and do regularly check for litter so we apologise that you had the misfortune of finding some left behind by previous campers.Thankfully, in many other reviews, the cleanliness of our showers and toilets is generally praised. I expect that the issue on that day was caused by poor weather and mud underfoot. Finally, our FAQ's do state that there is no wi-fi at Lakeside.
Great walks Nice site
Anthony S.Confirmé
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Traduire (Généré par Google Translate)A aimé : Great walks
Nice siteN'a pas aimé : Electric hook up only 10 amp caravan tripping
Thank you for visiting Lakeside Anthony and leaving a review. You are correct that our electric hook up is 10amp. This is clearly stated on Pitch Up so it is unfortunate that you hadn't read this in advance.
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Traduire (Généré par Google Translate)A aimé : Easy access to castle howard
Quiet site, very peaceful and friendlyN'a pas aimé : –
Thank you for taking the time to write a review. We're glad you enjoyed your visit to Lakeside and the Castle Howard Estate.
Quite, peaceful, amazing walks , great …
Martin F.Confirmé
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Traduire (Généré par Google Translate)A aimé : Quite, peaceful, amazing walks , great location for Whitby, York, Pickering etc
N'a pas aimé : Showers and toilets a little dated and past there best but clean and ok.
Thanks for your review Martin. It's good to read that the peace and location of Lakeside helped you to have an enjoyable holiday.
Thanks for taking the time to review Lakeside Kim. I shall pass your comments regarding the shower and lock on the disabled facility to the relevant team. We're pleased to read that you liked the site and the views on the side of the lake. The beautiful rolling countryside and the fact we are in a dip does affect our connectivity but we do state in our FAQ's that there is no wi-fi. Free wi-fi is available at Castle Howard if needed. We hope to see you again.