I imagine nice in the summer but def not a site for winter.
Susan C.Confirmé
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Traduire (Généré par Google Translate)A aimé : Pitch was spacious, the toilets were warm and the lady in the shop was friendly. The area is very pretty, and close to Castle Howard.
N'a pas aimé : The toilets are very small, you have to edge round the toilet to close the door which is pretty difficult when your disabled. Disabled toilets were locked and not with a radar key lock which is what I use, I could have gone to get a key but with bowel disease its not always the best to have to go get a key and unlock before accessing the toilet.
There was no signal for internet, or the TV. I mean a complete dead spot so things were pretty boring in the evening.
The pitches (grass area) aren't really suitable for winter because its a mud bath. Everything was covered in mud meaning our van also got filthy and was hard to keep clean, the electric tripped multiple times whilst cooking breakfast and we were only using one electric pan and the microwave. The van next to us went to the box to put their electric back in 4 times in the space of 7 minutes.We were sent away at 9am from the washing up area because they hadn't turned the hot water on yet (surely this should be put on earlier) and it needed time to warm up, meaning we were delayed leaving for our day out.
Great walks from the site over …
Amanda B.Confirmé
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Traduire (Généré par Google Translate)A aimé : Great walks from the site over to the gorgeous village, only marked down one star which is due to the naughty crows making a noise and nessting above our pitch and dropping sticks on the van all night 😬
N'a pas aimé : Will definitely return there was nothing to dislike
Thank you Amanda. As you discovered we share our rural location with lots of lovely wildlife; squirrels, swans, geese, ducks and crows to name but a few and of course the seasons bring a variety of regular events like nest building to our site, especially as we have some magnificent trees! We are looking forward to spring blossoming and seeing all the new little arrivals later in the year and to seeing you again.
Spacious pitches
Zoe S.
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Traduire (Généré par Google Translate)A aimé : Spacious pitches
N'a pas aimé : –
Thank you Zoe. It's good to see that you would return and would also recommend us to your friends. Happy touring!
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Traduire (Généré par Google Translate)A aimé : Spacious pitches. Good toilet and shower facilities. Great access to castle Howard/ lakeside walks.
N'a pas aimé : –
Thanks for your review. Nice to read that you enjoyed our lovely location.
Lovely well maintained site
carolyn b.Confirmé
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Traduire (Généré par Google Translate)A aimé : Large pitches, well maintained site, plenty of walks straight from the site our b/collie loved his stay here as did we. Lovely friendly staff, shop on site looked well stocked although we had no need to make use of it. Showers and toilets were clean. Plenty of biking to be done around the area, Castle Howard walking distance just up the road along a footpath, lovely cafe or the restaurant if you like to eat out.
N'a pas aimé : Nothing
Many thanks for your review Carolyn. Your positive comments are appreciated and it sounds like you and your dog had a great time at Lakeside; thank you.
Staff in reception lovely and welcoming
Frances R.Confirmé
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Traduire (Généré par Google Translate)A aimé : Spacious pitch next to walled area however can hear the busy road. Also I had 2 vans in front of me who were together they had their 3dogs tied outside from when they arrived till going into their vans at 1110pm one of which constantly barked they also were rather loud with banging doors music which I could hear over my tv I spent all day and night with my blind closed which was a shame as the view would have been lovely
Unfortunately although I was offered a pitch move I declined as a single elderly traveller on my own with my dog it was so much trouble when I had set up plus the other area was quite busy .I therefore decided to cut short my trip by one day and night and went else where .N'a pas aimé : Noise from road and noisy neighbors
Hello Frances, it is such a shame that you felt your holiday had been spoit by other campers. As you have stated you were offered a move to a different pitch but we understand if you didn't want to do this. Whenever possible our team do their best to ensure that everyone is happy.
The location is stunning, right on …
Kerry C.Confirmé
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Traduire (Généré par Google Translate)A aimé : The location is stunning, right on the edge of the castle and the drive to the location through the walls is something special.
The facilities on site were lovely and clean.N'a pas aimé : –
The drive on The Stray really is amazing; it is sometimes described as 'the greatest road in Yorkshire'. Once you have experienced it, you can understand why this location is often used in films and TV period dramas and of course the scenery changes dramatically with the seasons. Do come and visit again.
Great site in a central location
Sharon G.Confirmé
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Traduire (Généré par Google Translate)A aimé : Everything, from the lady in the reception, shop to the cleaners in the bathrooms all very helpful and polite the grounds are very clean and well looked after, the facilities clean and warm lovely hot showers and hairdryers too such a great place peaceful and relaxing stay we had x
N'a pas aimé : Nothing to dislike x
A lovely review of Lakeside Sharon, thank you. Great to see that there was nothing to dislike.
Great sight friendly staff great pitch
Kenneth O.Confirmé
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Traduire (Généré par Google Translate)A aimé : Very clean large pitch
N'a pas aimé : Shower and toilet block very good super clean
Thank you for appreciating our team and our site Kenneth, we hope to see you again one day.
As above
Darren H.Confirmé
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Traduire (Généré par Google Translate)A aimé : Setting good,clean and warm toilets and laundry areas,staff very helpful and polite, very quiet site have already rebooked to stay again
N'a pas aimé : Nothing about it at all
It's lovely to read that you enjoyed your stay at Lakeside Darren, thank you. We shall look forward to seeing you again later in the year.
Hello Susan, thank you for taking the time to write your review of Lakeside. We're pleased to see that you found your hardstanding pitch spacious.
Your comments on the facilities are naturally a little disappointing for us especially as some could have been easily resolved. Keys for the disabled toilet and shower room are available from reception; there are three different RADAR keys so it is better for us to issue our own keys; this also helps us to know that the disabled facility is being used by people who really need it. When a guest requests one it is signed out to them for the duration of their stay.
The fact that Wifi is not available is stated in our frequently asked questions which can be read before booking. It is also mentioned in many of the reviews by previous guests, some who really enjoy the opportunity of having a technology free holiday for a truly relaxing break giving famiiies with children valuable time together whilst being 'offgrid'.
The time of year you chose to come did not help with cleanliness; after the wettest start to a year in a long time the ground was waterlogged and whilst we do our best to keep the facilities tidy with a daily deep clean, mud still gets taken in underfoot, just as it would into guests caravans and motorhomes if extreme care isn't taken.
Regarding the electric, problems with the system are usually caused by overloading. I am sure you can appreciate that certain appliances need more power than others and if fridges, electric heating, cookers and microwaves are all trying to be used on a 10 amp unit, tripping may occur. The boxes are checked regularly by the maintenance team.
Our receptionists go to draw the hot water through as soon as they arrive, not because the hot water is switched off, it is on constantly, but after a cold night when it has been sitting in long pipes it takes time to come through to the sinks and showers. If the facilities haven't already been used it may still be cold. They would never turn people away unless there was an issue with the boiler but perhaps they didn't explain themselves very well so we apologise if there was a misunderstanding over this.