Area Camper Bergamo

A aimé : Freundlichkeit und Hilfsbereitschaft wird "groß" geschrieben; Danke an Michele und seinem Team für den angenehmen Aufenthalt. Ausgezeichnete Lage des Stellplatzes - öffentliche Verkehrsmittel in unmittelbarer Nähe.

N'a pas aimé: Toiletten sollten auch über Nacht geöffnet sein, damit auch die Möglichkeit zum Duschen für Frühaufsteher in den Morgenstunden möglich ist.

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A aimé : Easy and convenient

N'a pas aimé: Toilets are closed between 9pm and 8am which I think is strange. The wifi didn’t work, pitches were small and in very close proximity to others with no block for privacy. The showers cost €1 for 4 minutes (high price), not only that but the pay machine is outside the shower cubicle and as soon as you put the money in your 4 minutes starts. This is slightly ridiculous. The shower wasn’t good, shower head was clearly outdated and instead of sprinkling out came out like a bucket of water being slowly dumped on you.

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Réponse du gestionnaire : 1) I'm 100% sure you did not check for your CA certification before connecting your device to the WIFI line, thus you could not use it. It'd take just one minute to ask us for any help, and we'd be happy to solve this problem for you. Yesterday 07/10/2023, three people came to the reception for the same matter and could use the WIFI. 2) 1€ for 4 minutes of showers is calculated on the marginal cost of each shower. Remember that with 1€, you are paying for the water, the electricity to heat it, the electricity to light the place, and the person whose job is to clean the place. We have 0€ of profit from the showers. 3) If you found an non-sufficient high pressure with the shower, it was because you did not open the faucet all the way. I checked this stuff every evening before closing, and yesterday everything was fine. I'm only sorry that I cannot attach any pictures/videos. 4) The status of the cubicles is already highlighted as good in previous/recent reviews on Google. 5) My colleague cleaned toilets and showers yesterday at 08:00 am and 16:00. I did the same thing at 18:00 and 21:00. Again, there are plenty of reviews stating how the facilities are always clean. If between the aforementioned hours, they weren't perfectly clean, it is because someone has used them before you. At a certain point, it is up to the customer to respect others and leave as clean as they found it. 5.1) There is an open toilet during the night. It means that your statement is factually wrong. Why do we close the main ones? Because in the past, we found broken stuff and feces everywhere daily. If people had good manners, we'd be happy to keep them open. 6) Showers do not start pouring water until you select which shower you want to use, pressing the corresponding button. The procedure is written on the coin machines. It just takes to read. 7) Pitches are 3.7m*8m on average. It means 30m^2 ca. Since you paid 18€/24h not only did it cost you 0.75€/h to spend the night here (with water, toilets, wifi, and electricity), but it cost you 0.26€ per m^2. Before reviwing, let's give proper value to what we paid, shall we? A coffee at the nearby bar is 1.7€. It means that 2.26 hours spent here have the same monetary value as an espresso. 8) Yesterday, we were packed since there has been a great demand this weekend. Yet, people were able to eat outside with chairs and tables since almost everyone had 1.7m of free space next to their vehicle. Those who did not have this space were three campers who arrived without reservation (they had 1m). As you can see, we are very meticulous. Again, I'm sorry I cannot provide photos since there is no such a function here. 9) You are provided with all the INFO right before checking in. We even show you the pitch before check-in. If you are not pleased, you can leave beforehand. You can make an informed decision. I leave you the homework to calculate how much we spend on employees, bills, rent and so on. Not to mention the time we spend explaining to everyone how to reach the town, give pieces of advice, and so on. We provided you with a comprehensive explanation of why your comment is incorrect. We leave to you the moral decision of what to do now. Best.

A aimé : Très bien situé en ville

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A aimé : Fantastic little park. The son of the owner could not do enough to help us.

N'a pas aimé: Bathroom didn’t open till quite late.

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A aimé : Dat we bij jullie met een 9 meter camper konden staan. Verder prima ontvangst ter plekke. Voor de verbindingen naar Monza F1 een top ligging.

N'a pas aimé: Dat de douches en toiletten zo vroeg dicht gingen en pas weer open om 08.30u. Stond elke morgen lange rij voor nood toilet. Verder kon je je vuilnis nergens kwijt, althans het algemene afval gezien dit de gemeente niet meer ophaalde doordat het niet goed gescheiden werd. De op- afrit van de camping krapjes voor grote campers. Ook de verhogingen in de oprit zijn lastig, je komt direct aan de grond bij het wegrijden.

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A aimé : Petite halte dans cette aire à Bergame, bonne accueil, sanitaire et douche propre .

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A aimé : Location was good close to airport and food connection to Milan via tram then airport bus.

N'a pas aimé: Unclear arrival times. Barrier openin end losing times changed like the wind. 1 toilet for whole site and vans parked approx 1 meter apart. Noisy after 11pm people playing music etc. neighbours (beyond control of site) moaning our sliding door was the wrong side so we had zero space and were tutted at all night earliest exit 8am not ideal for mot home stop over area and last entry well that depends he said 9pm then 10pm then 5pm you have to let them know. I did. message before in WhatsApp and was then told I was 3 hours late so who knows but I would say 5pm -8pm no later. Sorry wouldn’t recommend

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Réponse du gestionnaire : Il signor Rich prima di scrivere bugie deve leggere bene le istruzioni di prenotazione e guardare bene cosa offre l'area. gli orari di arrivo ed uscita sono scritti in modo chiaro sulla piattaforma Pitchup. i bagni sono 5 non uno e 4 docce Quindi tutto cio' che scrive e' FALSO......

A aimé : Wir sind sehr viel später angekommen als vereinbart und wurden trotz allem herzlich willkommen. Das Team ist sehr kooperativ und freundlich. Gerne wieder.

N'a pas aimé: Kleines Manko die etwas in die Jahre gekommenen sanitären Anlagen. Dass geht besser, aber es war okay.

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A aimé : Netter Platzwart, schöne ebene Stellplätze, gutes Preis/Leistungsverhältnis, nahe Lage zu den öffentlichen Verkehrsmitteln

N'a pas aimé: Sanitäranlagen klein und nicht immer sauber

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Réponse du gestionnaire : Dear Guest, If you found the bathrooms "not always" clean it must mean that someone before you got them dirty (duh)! We of course clean them multiple times a day (almost every 2h) but of course, at some point, the responsibility is left to people's decency as well.

A aimé : Site more like a car park but a good size space. We couldn't of put an awning up in the space we had but it wasn't a problem. €1 for a shower for 4 mins. This is outside the shower and it starts as soon as you put your euro in. I got undressed and put my towel around to set off the shower.

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Réponse du gestionnaire : WE ARE A CAR PARK!!!! THAT'S PRECISELY WHAT WE ARE! We often get confused as a camping site because of all the services we offer, yet people do not get that we are literally just a parking area for RVs. We get confused as a camping site YET WE DO NOT CHARGE AS ONE (x2 what we charge at least).