Swallow Bach

A aimé : A small basic campsite convenient for Holyhead with electricity & water in a very quiet setting. All we could hear was rain & pheasants. We were there for two nights at the tail-end of storm Kathleen (& out of season) but we coped well with the field which has a few hard pitches approached over grass. Damian was very helpful when we arrived as we had a small problem which was easily solved. Our caravan meant we were self-contained so this campsite was perfect for us. We also had two dogs who were very happy, though they would have been much happier if they had been allowed to chase the pheasants. We would stay again as it’s so easy for ferry crossings & a rest.

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Réponse du gestionnaire : You were such lovely guests. Come anytime. Always offer great value, peace and convenience pf fully served pitch. The storm has been challenging but you just got on with it. Lovely couple xx

A aimé : Amazing, quiet location, just 5 pitches on a big field so our kids could play. Really unusual to find a fully serviced pitch in such an idyllic quiet location. If you love a relaxed site with waste and water hook-up then this place is spot on. People have mentioned that it gets wet and they're right, we stayed after a named storm but still managed to get in and out with 2WD and no problems, just use some common sense with how and where you drive in wet weather, the field did drain quickly after the rain.

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Réponse du gestionnaire : Its was such a pleasure to host you guys. It was lovely your father could join your family. Hope see you all again in the summer!!

A aimé : It is a lovely setting, star gazing yes.

N'a pas aimé: Don't use the directions on a I booked a gravel pitch as never wanted to chance grass especially with the way the weather has been. On arrival I noticed a small grass verge between the main gravel drive and the pitch. Which had deep tire gouges so chose pitch 3 as I could drive round to avoid the boggy areas wasn't chancing reversing in I would have had to drive over a large grass area making multiple turns to level up to pitch as the gravel drive is narrow and stops shy of pitch 3. After a pleasant night we made an early start to pack up. Reversed out no issues but turning on to the gravel drive ended up with my front right tyre stuck in mud. Contacted the owner who said they couldn't help as didn't have a vehicle available which could pull us out and he didn't know any local farmers. He did ring back to provide the name of a recovery company. Anyway spent some considerable time trying to find ways to get out i.e putting gravel and branches in with no success. So called the recovery people £232 it cost because it was a bank holiday. They got us out quickly but not an expense we expected. So be warned until this site is fully gravelled you aren't safe in a motorhome. The lady owner did try and offer support but now I'm not stuck in the back of beyond with a disabled husband my panic has turned to anger as I booked a gravel pitch not a £232 stay at a grass bog. Not to mention the pitch fee 😤

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Réponse du gestionnaire : Hi. We actually bent over back wards to help you. You had been stuck in barmouth and the previous site you stsyed in. We charged your phone brought tou tea and told you to take uour time. Your husband went to sleep and didnt even try and help. There have been five other caravans snd motorhomes on the site who havent had a problem. I suggest you stick to fully gravelled sites until you gain some experience .

A aimé : Possibly would be a nice location if they finish putting the roadway in and some drainage in the ground Due to the water running out the gate from the field, it hasn’t rained that day

N'a pas aimé: No signs for the entrance of the site. The sign is on the gate, but when the gate is open it faces away from you cannot contact the owner for assistance on how to find them how to use what3words to locate the site. not legal when you’re driving or entering the site up a hill with a small amount of gravel road, then a waterlogged grass area got stuck on the grass area could not contact the owner for any assistance then she contact the owner the following morning who would not help told me I need to ring the AA done that cost me £75 even though I’m a member very rude on the telephone

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Réponse du gestionnaire : I am really glad you left this review. this is a small site for families and couples with Norma L size caravans and motor homes. I have just put a road in that normal folk would find adequate. You arrived with a trailer 9 meters long, four tonnes pulled by a 1980”s lands rover discovery. Whilst i over value for money this site was entirely inappropriate, particularly for someone who has a double wheel based 4 tonne 9 m van and lives in it permanently. You were very rude summoning me on the way to work to pull you out. Said i could help but after work at 5. Please do not come again, and if you have a massive long caravan and a small car, despite the new road, this site is not for you in the middle of winter

A aimé : We found the owner/ operator very helpful and accommodating. We arrived on the back of Storm Debbie in what were quite adverse conditions. He did his best to help and make our stay safe and pleasant.

N'a pas aimé: In bad weather we would recommend arriving in daylight hours !

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Réponse du gestionnaire : Thanks so much. The field is wet so am extending the road to make it easier for motor homes. I would advise for anyone coming in the winter makers they come early when light, and have a good vehicle to tow. I am always happy to help out with my Landy but i do also work will be around 5 ish usually. Winter caravanning is awesome but fields will be wet,so be prepared

A aimé : Good location, water hookup on pitches was nice.

N'a pas aimé: We were pre warned that the site was boggy due to the recent rain but was assured help would be available if needed in the form of a 4x4. We called 5 times for help on arrival as the site was inaccessible in a car due to the mud. We had no answer from the owner but we luckily managed to get our caravan onto a pitch using our motor mover. We then woke the following morning to find our car had sunk into the grass. Again contacted the owner (at 10am) for assistance only to be told he couldn't help until 5pm that evening and we would need to contact our own recovery to get us out of the campsite. Luckily we found a very friendly, helpful local who pulled us free with his tractor. The site is nice and in a good location, but let down by the lack of access to the pitches via car due to the poor state of the grass this time of year and the lack of promised support from the owner despite the poor conditions of the grass due to the weather.

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Réponse du gestionnaire : I am sorry but have a full time job so can’t be available in work hours though I would have helped if needed though it is the caravan owners responsibility to make sure the car they are using can pull their caravan. You had a very small Aldi with a very large caravan, you will always run into problems with such a mismatch. There is a lot of info available about matching size of van to car. I am extending the path but in November it may be wet and slippy.

A aimé : Great location for exploring Anglesey. Peaceful and secluded yet not remote. Excellent value site with basic but adequate facilities. Close to decent shops and supermarkets. Will be back.

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Réponse du gestionnaire : Absolute pleasure to host you Andy!

A aimé : Very friendly owners, recommended 👌

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Réponse du gestionnaire : Loved you guys filling the place with laughter. Please come again guys!!

A aimé : Well laid out, lovely to have water at the pitch no having to carry heavy water tubs.

N'a pas aimé: not a dislike, but would be helpful if the gate was set further back into the field and the gate opened inwards so that when opening the gate the caravan is not blocking the roadway.

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A aimé : Peace and quiet and a red squirrel as a bonus

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Réponse du gestionnaire : Glad you saw ‘Nutkins’ he is only there for the quietest guests who love the peace at Swallow Bach… thanks so much !!