Atlantic Camping

A aimé : Great stay. Very relaxed. Basic site but just what was needed. Beautiful palm trees separating camping pitches and great location for exploring Bude and the beaches.

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Réponse du gestionnaire : Thank you so much for your kind words! We're really glad to hear you had a relaxing stay and enjoyed the simplicity of the site, as well as the palm trees and the location. Bude and the beaches are such special places to explore, and we're happy our site could be a part of your experience. We hope to welcome you back again soon!

A aimé : Lay out of site

N'a pas aimé: Very sloping
Toilets disgusting
Shower areas poor n apparently cold water

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Réponse du gestionnaire : Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. While we’re glad you liked the layout of the site, we regret that the slope and the condition of the toilets and showers impacted your stay.

We take comments about cleanliness and facility issues very seriously, and your concerns have been passed on to our team for review. We are also looking into the reported water temperature problem, as this is certainly not the experience we aim to provide.

We appreciate you bringing these matters to our attention and will use your feedback to help us improve.

A aimé : Lovely clean site
Pitches on bit of a slope but not a problem

N'a pas aimé: Not a very helpful guy in reception, told us what pitch number we were on but gave no directions to where about on site. When asked he just pointed on a map and said"There" no site map or information offered
Toilets and shower block looked like they should have been on a "carry on camping" film
Very out dated,large gaps in the doors so people can see in

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Réponse du gestionnaire : Thank you for taking the time to share your feedback. We're really pleased you found the site clean and enjoyed your pitch. The slope does enable some spectacular views from the camp field.

We're sorry to hear about your experience at reception. That’s certainly not the standard of welcome or comfort we aim to provide. Your comments about the lack of clear directions and the condition of the shower block have been noted. We’re actively working on improvements in both areas. Clearer signage and better guest information are already being reviewed, and we’re also working on upgrades to the facilities at the present time.

We do hope you'll consider visiting us again and give us the chance to show the improvements firsthand.

A aimé : Lovely location, close to beaches and town. Pitches well maintained and lawn mowed. Nice children's play area. Toilets and sink area was kept clean.

N'a pas aimé: Facilities were basic- which we were expecting. But lots of toilets out of order, sinks leaking and no hot water to wash up which was annoying! Recycling bins were over flowing.

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Réponse du gestionnaire : Thank you for taking the time to leave your review—we’re really glad you enjoyed the location, the well-kept pitches, and the clean facilities. It’s great to hear the play area was a hit too!

We appreciate your understanding about the basic nature of our facilities, but we’re sorry to hear some were not fully functional during your stay. This was due to our current renovations. We’re actively addressing the maintenance issues you mentioned, including the hot water and plumbing problems, and we’re reviewing our bin collection schedule to make sure recycling areas are kept tidy.

Thanks again for your feedback—it really helps us improve, and we hope to welcome you back soon.

A aimé : Cleanliness of the campsite and the peace and quiet.

N'a pas aimé: Did not dislike anything at this campsite, although a shop on site would have been perfect

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Réponse du gestionnaire : Thank you for taking the time to give us feedback. We are really glad you enjoyed your stay. We do have a small on site shop that we open during full season (July and August) but we have heard your suggestion and are now looking at the feasibility of opening the shop on popular bank holidays as well. We hope to see you again!

A aimé : Such a lovely welcome when we arrived, and the site is beautiful

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Réponse du gestionnaire : We are so glad you enjoyed your stay with us. Hope to see you again soon! :)

A aimé : The grounds are maintained and field looks pleasant with the palm tree lined rows, short distance by car or bike to bude

N'a pas aimé: Facilities are extremely basic, washing up sink situated in open field, washing up bowl and washing up liquid provided yet no water out of tap, granted there was a tap 6ft away, showers, well rather shower as only 2 and one of those was out of order, didn’t really appreciate cold shower at this time of year, no shelf to put anything on, but there was a hook on door, toilets all 2 of them was once again basic in a wooden hut and if you don’t mind being able to see out and in down the inch gap on door. rather disappointed as expecting to see the carry on team appear,

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Réponse du gestionnaire : We are glad to hear that you enjoyed our beautifully maintained pitches. We really do believe that our camp field is a bit special with the Cornish palms and luscious planting.

We try where we can to be responsive to reviews, and one of the main pieces of 'room for improvement' feedback we had last year was that our toilet and shower facilities could use a refresh. Which is why this year we put in a revamp on the toilet and shower block. I believe your stay was whilst we were redoing the toilet and shower block so we were working with the minimal facilities for a short period out of season when there were very few guests in the camp field. We are sorry if this impacted your stay - please don't hesitate to contact us and we can see what we can do.

A aimé : Friendly welcome; proximity to Bude.

N'a pas aimé: A lack of winter proof Motorhome parking meant that we were joined by several other vans in a small gravel car park with gave us no outside space. The shower / toilet facility was not very clean with no evidence of daily cleaning during our 3 night stay.

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A aimé : Palm trees in between pitches, quiet and peaceful in November!

N'a pas aimé: Shed showers cold, tepid water that kept turning cold not nice at all any time of year especially Nov, hot water is a must on a site, so no wouldn't go back. Cold water wash up area pointless.

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A aimé : Super clean site very quiet great location and really easy walk into bude don’t let the estimated time on google maps put you off it’s super flat and easy straight from site to town and beach!
Showers perfect and warm after a surf and beautiful views and great trees lining the pitches will definitely be back again!
Free Wi-Fi was perfect for Netflix also had phone signal too

N'a pas aimé: No complaints!

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Réponse du gestionnaire : Thank you for your response! we are so glad you enjoyed your stay with us, we hope to see you again soon!