Beacon Fell View

A aimé Spacious pitch perfect!!

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Réponse du gestionnaire : Thank you for your review. We are pleased to hear you enjoyed your stay and we cannot wait to welcome you back in the future.

A aimé Really good park, entertainment for the kids & grown ups, park was clean & staff were so helpful! Will definitely be back!

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Réponse du gestionnaire : Thank you for your review, we are so pleased to hear you enjoyed your stay and we cannot wait to welcome you back in the future.

A aimé Clean, friendly staff

N'a pas aimé Couch bed broken and wasn’t offered alternative. Leg kept falling off.

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Réponse du gestionnaire : Thank you for your review. We are sorry to hear that no alternative was offered and we will be sure to discuss this with the relevant department to ensure these issues do not occur again.

A aimé Site looks like is being improved and many parts look great the bar and entertainment rooms, pool etc.

N'a pas aimé Areas need upgrading and some pitches have a large drop at the back which to some can feel unsafe. Toilets and showers are decent but need brought up to date. 2 people on the bars is insane so cafe needs to be bigger...pizza isn't good in there.

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Réponse du gestionnaire : Thank you for your review, we appreciate your feedback.

A aimé Lovely site with bar and activities for small children, along with an indoor swimming pool.

N'a pas aimé Not enough indoor seating at the bar or entertainment area.
No activities for older children - wouldn't let them use the dartboard even with adult supervision.
Toilets were not cleaned regularly
Better signage for bins and waste disposal needed.
Site needs wifi as phone signal is extremely limited and was unable to book the swimming pool as no internet signal
1 cafe on site with only 3 tables, 1 burger van at limited times - better onsite food options needed
Busy fully booked Easter weekend with only 1 member of staff on the bar, very slow, flat draught drinks and ran out of bottled lager by Saturday (Budweiser)
Entertainment team tried but focused on young children and were also helping to clean up the tables due to lack of bar staff.
Large sign on the road further down from the camp site is very confusing and sends you into a housing estate
Friendly reception staff just not enough on a busy weekend - had a problem with electrical hook up, called reception and said they would resolve, 40 mins later no resolution. Attended reception twice with long queues and called 6 times and went to answer machine. Eventually resolved.

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Réponse du gestionnaire : Thank you for your review, we appreciate your feedback and we will certainly raise these issues with the relevant departments to see where we can improve our future guests experience.

A aimé only good thing is the club house

N'a pas aimé the toilet block is a shit hole if your taking ur own caravan don't ask for pitch 15,16 and 17 electric kept tripping out no one to come out to sort it out

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Réponse du gestionnaire : Thank you for your review, we are sorry to hear that you did not enjoy your experience here at Beacon Fell View. We are aware of the issues surrounding the electricity over the bank holiday weekend and we would like to apologize for any inconvenience caused.

A aimé Entertainment staff amazing

N'a pas aimé Toilets not cleaned at all y we were there were so bad
One bar staff
Lady bar staff rude and spoke to the other staff and people rude
Very loud on night people shouting kids running around at 12pm

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Réponse du gestionnaire : Thank you for your feedback. We are sorry to hear that you did not enjoy your stay and we will be sure to raise your concerns with the bar staff surrounding your unpleasant experience. Whilst we do understand that many people come to Beacon Fell View to experience the tranquil surroundings, we are a family friendly park however, we do strive to remind guests to be respectful of others.

A aimé I enjoyed the bingo,however it did seem that 1 table wone 3 times on the adult tickets and 1 time on the children ticket.

N'a pas aimé Well to say it was a nightmare on the tourer pitches so small ,uneven. We should have had a large electric pitch not what we got.We should have had electric now this was a joke kept on triping so we had to waste a load of freezer food . I have never in my daya of camping had this problem been without electric .people who had young babies could not have hot water as they wers without electric.emergency phone number no body even answered the phone absolutely ruined our easter break.

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Réponse du gestionnaire : Thank you for your review. We are aware that there were some issues surrounding the electricity over the bank holiday weekend. Whilst every effort was made by the park staff to manage the situation we do understand that this may have caused some disruption to your stay and we like to apologize for this.

A aimé Entertainment staff where amazing the only good thing about out Easter weekend

N'a pas aimé Small cramped in pitch’s
Electric issues due to over crowding and not fixed for the hole stay
Emergency number not accessible in the evening back up number also not accessible
Toilets where not cleaned men’s loos full of 💩
Kids play area locked up
Crazy gold was not looked after
Change machine not working in amusements and bar or reception would not change money
Two people on the bar for the hole sight
Kids soft play more like feral dumping ground! Not maned
Big groups of ravers partying till 2 in the monrning !!
No WiFi

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Réponse du gestionnaire : Thank you for your review. We appreciate your feedback and we will take a look into these issues you have raised.

A aimé Pitch was in a good spot, entertainment was good.

N'a pas aimé Some improvements are needed. Toilets and showers need cleaning more, it hadn’t been cleaned since we arrived Friday. Running out of beer for several days, a bank holiday also knowing it could be busy. More staff are needed, feel like current are over worked. Swimming should be free when staying at the holiday park I don’t agree with having to pay.

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Réponse du gestionnaire : Thank you for your review. We appreciate your feedback and will be sure to pass this on to the relevant departments so that we can look into these issues.