The Willows Caravan Park

A aimé Excellent campsite

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Réponse du gestionnaire : Hi,
Thanks for taking time to leave your review.

So pleased you enjoyed your stay with us. We hope you will visit us again soon.

Many thanks,
Kind regards,
Kerry.
Willows Caravan & Camping

A aimé Great pitches, immaculately maintained. Very clean toilets and shower area

Nice quiet chilled site

N'a pas aimé Not the sites fault but phone signal is weak (that could be a good thing for some)

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Réponse du gestionnaire : Thanks so very much for taking your time to leave a review - this is really appreciated.

We are thrilled you enjoyed your stay with us.
Thank you for your kind recognition of our site and facilities. We do work really hard to provide nice grounds and very clean facilities so it really is appreciated when we receive such positive feedback.

Thanks again.
We hope you will visit us again soon.

Kind regards,
Kerry
Willows Caravan & Camping

A aimé Excellent site extremely clean and tidy. Immaculate. Excellent attention to detail. Facilities were superb we will definitely visit again soon. One of the best we have been to.

N'a pas aimé Nothing. No WiFi as far as we know but excellent data signal

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Réponse du gestionnaire : Hi Adrian,

Thanks so very much for taking time to leave your lovely review.
It is really heart warming to receive such a kind review that gives recognition of our site and facilities.

Again, thanks so much for taking your time to leave a review - this is greatly appreciated indeed.

We look forward to you visiting us again in the near future.

Kind regards,
Kerry,
Willows Caravan & Camping

A aimé This is a lovely little campsite. The shower / toilet block is very clean and secure. The grounds were well maintained, grass mowed. Spacious gravel link ups. We had a meal in the Red lion, which was absolutely delicious and the pub itself was less than 2 miles from the campsite and easy to find.

N'a pas aimé We were in a trailer tent so we could hear the traffic through the night. I would think it wouldn't be a bother if we were staying in a motor home or a caravan.

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Réponse du gestionnaire : Hi,
Thanks so much for taking time to leave your review.

So pleased you enjoyed your stay with us.
We hope you will visit us again soon.

Many thanks,
Kind regards,
Kerry,
Willows Caravan & Camping

A aimé Nice well kept site, good dog walking field .

N'a pas aimé Nothing.

Recommanderait à des amis Séjournerait à nouveau

Réponse du gestionnaire : Hi Alex,
Thanks for taking time to leave a review of your stay with us 24th & 25th of this month.
We are disappointed, from your review, as it appears our facilties, customer service etc had not met with your expectations, however, these are as advertised.

Our Pitch Up page sets out very clearly what our site has to offer.
We would like to provide some helpful feedback to you so that going forward, before you can choose a site, you can ensure the site meets with your requirements.

Location... Our location is as advertised.
We are a small, adults only site as described! We would advise anyone booking to always read carefully the location details - you should ensure the site suits your requirements before you book.

Value... Our pricing is very competitive and indicative of our location and pricing locally. In fact, there is no other cheaper comparative option.

Facilities... Our facilities are again as described.
Our Pitch Up clearly quotes
"This is a simple site, so don't expect heaps of fancy facilities. All the essentials are covered though".
Again we would advise anyone booking to ensure you choose a site where facilities meet your expectations. We are a small, quiet site and while other providers may offer a whole array of facilities, these are often reflected in their more expensive pitch options.

Customer Service.... We offer a private self check-in service. In our experience customers prefer this. However, any issues and our warden is always available. If you could advise me of what customer service you expected and did not receive I would appreciate this. I can then consider if we can improve our service and implement any changes?
e: kerryad73@gmail.com

Cleanliness.... We take pride in the cleanliness of our facilities.
Toilets are cleaned regularly. We have only ever received such positive feedback regards our cleanliness. I can only offer my sincere apologies Alex if standards fell short of our usual excellence during your stay.

Thanks again for leaving your review.
Kind regards
Kerry

A aimé Adult only quiet site with a secure gate. Padlock was easy to use. Good hardstanding with electric and water. No reception on site but clearly marked telephone numbers for assistance. Cameras for security too. Facilities were very clean and well looked after. 2 toilets and 1 shower in each side male and female. Washing up area and toilet empty point. Only stayed one night but pleasant stay. Small amount of road noise but not an issue. Price was reasonable and electric included.

N'a pas aimé Water pressure in shower was very low, just took longer to shower.

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Réponse du gestionnaire : Thanks so much for taking your time to leave a review. We do really appreciate this - thank you.

Thanks for your lovely review. We are so pleased you enjoyed your stay with us. We look forward to welcoming you back again soon.

Noted: I have requested the water pressure is checked out with our maintenance team. Thanks for bringing this to my attention.

Many thanks,
Kind regards,
Kerry,
Willows Caravan & Camping

A aimé Nice secluded campsite with very clean facilities.

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Réponse du gestionnaire : Thanks so much for taking time to leave your review.
We are pleased you enjoyed your stay and look forward to welcoming you back again soon.

Many thanks,
Kind regards,
Kerry.
Willows Caravan & Camping

A aimé Wonderful peaceful place in the country, very very nice showers, clean and warm.
Very nice, friendly and helpful owner on site. Thanks John!!

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Réponse du gestionnaire : Hi Jennie,
Thanks so much for taking time to leave your review.
Thanks for your kind words and lovely review.
So pleased you enjoyed your stay.
We look forward to welcoming you back again soon.

Many thanks,
Kind regards,
Kerry,
Willows Caravan & Camping

A aimé I booked a one night stay as I had to be in Telford for work. I loved the extremely well maintained site, pitches were tidy and well presented, landscaping around the site is excellent.
Location was also close to Telford and not too far off the M54 or A5 which was ideal for me. Despite this the site was quiet with very little traffic noise from the roads.
I enjoyed how peaceful and tranquil the location is, I kind of wish it had been a warmer evening as I imagine sitting outdoors with the view of the fields would have been lovely in the sunset.
The facilities were spectacularly clean, cleanest I’ve been to all year. May be basic to some but cleanliness and function is much more important in my view so 10/10.
I will definitely be looking into booking a leisure break here in future as it would be great to explore the local walks.

N'a pas aimé None

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Réponse du gestionnaire : Dear Peter,
Thanks so much for taking your time to leave such a kind review.
Your review was heart warming for us to hear. We so appreciate your kind comments - thank you.

We very much look forward to welcoming you back soon.

Kind regards,
Kerry,
Willows Caravan & Camping

A aimé Quiet, clean, big pitches and hook up with water at each pitch.

N'a pas aimé Nothing

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Réponse du gestionnaire : Hi Paul,
Thanks so much for taking time to leave your review.
So pleased you enjoyed your stay with us. Look forward to welcoming you back again soon.

Many thanks,
Kind regards,
Kerry,
Willows Caravan & Camping