Riddings Wood Holiday Park

A aimé Love everything about this place left us to it and there if needed staff are friendly theplace was clean and cosy and relaxing loved every minute of our stay would highly recommend x

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A aimé We really enjoyed our stay toilet and shower was warm and lovely and clean
We got a lovely pitch with views highly recommend

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A aimé Space at the setting the location and near pubs
Bathroom immaculate and always warm
The office staff helpful friendly and welcoming
The Indian can man great supper for Saturday

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us we welcome all feedback.

We are pleased that you enjoyed your stay with us and hope we can give a warm welcome back in the future.

Thank you again the Riddings wood team

A aimé Everything

N'a pas aimé Too hot on arrival in the cabin but we just turned it down and eventually the cabin was OK.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us we welcome all feedback

We are pleased that you enjoyed your stay in the lodge and we hope to welcome you back to stay again in the future.

Sorry if the lodge was to warm on arrival we do try to get the temperature to a comfortable level for guests.

Thank you again from the Riddings wood team

A aimé Good communications, quiet site, everything else as described except no wifi

N'a pas aimé Surface of hard standing pitch sloping and muddy . No wifi

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us we welcome all feedback.

Sorry to see that you will not be visiting us again.

We do not have WIFI on site this is not advertised or charged for many guests are able to pick up signal.

Thank you for letting us know about the mud on hard standing we will look into this and try to find a solution.

Many thanks the Riddings wood team.

A aimé The new toilet block was clean, but along way for campers on the field at the bottom. A good location for Derby.

N'a pas aimé It's a very tired site & needs money spending on it, especially the road & hard standing pitches.

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us we welcome all feedback.

We are sorry that you were disappointed with your visit to us and will not be returning.

Please be reassured that most campers in the bottom field choose to go down there and are happy with the facilities, any guests with mobility issues are offered alternative pitches near to facilities.

There are plans for the site in the near future to improve the infrastructure.

Thank you again for your feedback we appreciate it.

A aimé Fantastic site.
Clean well kept grounds
Bathroom facilities really good
Lady in reception lovely and helpful.
Gent who came around to make sure we settled in ok was nice and explained the area to us.
And the view was great

N'a pas aimé None

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us we welcome all feedback.

We are pleased that you enjoyed your stay with us and were pleased with facilities. We hope to give you a warm welcome back in the future.

Many thanks Riddings wood team.

A aimé Lovely open site - friendly helpful
Staff - lovely clean facilities - friendly pub 7 mins walk - nice walk through Riddings Wood - bus stop outside

N'a pas aimé Nothing

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us we welcome all feedback.

We are pleased that you enjoyed your stay with us and hope to give you a warm welcome back in the future.

Many thanks the Riddings wood team.

A aimé N/a

N'a pas aimé Pitch was awful should of been hard standing but was just mud

On arrival we missed the check in desk as I was reading the confirmation email to get the gate code and to check if we needed to check in as the initial email did not confirm this so we missed the check in shed which is also the same colour as other buildings so we wasn’t sure if that was toilet/washrooms etc so was a genuine miss but the lady who I assume is the owner was very rude to us shouting at us then stormed off about this which does not give a nice first impression as we had only just arrived. I appreciate that she apologised but this is not good customer service when this was a genuine miss. We considered just turning back to go home as this was not nice.
Pitch was awful as we paid for hard standing but this was not it was just mud

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Réponse du gestionnaire : Thank you for taking the time to review your stay with us on the park we welcome all feedback.

I am sorry that you felt this way it was not my intention and i did apologise following.

Sorry your stay was disappointing and you will not be returning in the future.

Thank you for the feedback we will learn from it.

A aimé Beautiful site, plenty of space

N'a pas aimé Waste water pipe far away from pitch

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Réponse du gestionnaire : thank you for taking the time to review your stay with s we welcome all feedback

We are glad you enjoyed your stay with us at the park and hope to give you a warm welcome back in the future.

Thank you from the Riddings wood team.