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Layout of the site
Del gerente...
Thank you for leaving us a review- you are right, we were too slow with the salt during your stay and it did get very icy with minus 5 temperatures. We hope to welcome you again soon. |
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Del gerente...
Thanks for reviewing your stay- we are glad you had a lovely visit and were able to enjoy the whole site. We are so happy you enjoy the site and come often! We are always looking at ways we can improve and will take your comments on board. We hope to see you again soon. |
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Del gerente...
We are so sorry the toilets were not in perfect condition while you stayed. We regularly check and clean the showers, but I know if is extremely challenging when wet and we have had some significantly wet periods. We are looking at ways to improve and take your comments on board. |
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Del gerente...
We are sad that you did not enjoy yourself or see Paxton at our best. The House is a seasonal attraction- which is clearly advertised everywhere and is standard for most visitor attractions. As you note our cafe was open, but on the days you were in the caravan park, we had significant staffing issues which meant that we only had one member of staff manning the cafe. She worked tirelessly to make sure everyone was served and chose not to close the kitchen in an attempt to provide a better service. The toilets we have are never listed- because we know that two wet rooms are not enough for a site. It is clearly advertised as not having any facilities at all for this reason. The Walled Garden is generally very sheltered and I am sorry to read that the car rally disrupted your evening. We hope you will reconsider staying with us again and enjoying us at our best. |
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Just had another three nights stay …
Del gerente...
Thanks for your lovely review. We are glad you enjoy staying with us again and we look forward to welcoming you back again. |
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Clean, quiet, friendly staff: what's not to like?
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What a wonderful review- we are so glad you had a lovely stay with us. I will pass your comments on to the team.