Hoad Meadow Alpaca Retreat

Me gustó The location was perfect for us. The campsite was really secure with a controlled gate. The animals were great for the children.

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Me gustó Dan, Stacey and Eva are so friendly and accommodating. It was our first ever glamping trip and we're glad we picked this beautiful, peaceful, rural and fun setting. Our children enjoyed the freedom of biking around, seeing the animals and playing in the park with Eva and other children. It is a safe and secure campsite. We had pizza and cheesy chips on our first night which were delicious! We only booked one night but we loved it so much we stayed a second night. One of our favorites were Derick the snoring pig, so funny! At night you can buy wood for the fire pit, sit and relax till late in the warmth of it.
We have put Apraca retreat on our list for a visit every year.
Thank you so much!

No me gustó Nothing to dislike! I have read some comments about the composite toilets and open top showers. The toilets are cleaned regularly, it's only some users that don't follow the instructions to use them and make a mess. Dan is quick to clean up after.
The one star review is not a true representation of this lovely campsie, very unjustified in my opinion.
It is an eco friendly site, the facilities make it even more unique. If you like the outdoors and camping then this is the place for you.

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Me gustó My family liked the animals especially the alpacas. Their fur was so soft it was like a stuffed toy.

No me gustó The condition of the toilet is not good. My children hesitated to go.
There was no light in the showers. We can’t take the shower after dinner at night.

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Del administrador: We’re glad your family enjoyed meeting the animals, especially the alpacas, who are always a highlight for children. We’re sorry you felt the toilets and showers let the experience down. Our compost toilets are emptied and cleaned daily and are part of the eco-friendly, rustic style of our site. We understand they are different from conventional facilities, but most guests find them clean and quirky once familiar.

Lighting is deliberately kept minimal at night to reduce disturbance to wildlife and protect our dark skies. However, we do recommend guests bring a torch for late showers, as part of the off-grid camping experience. We are also reviewing options for subtle solar lighting to make it easier for families in the evenings.

As a small, family-run retreat, we constantly balance sustainability with comfort, and feedback like yours helps us make improvements while staying true to the eco character of Hoad Meadow.

Me gustó Good sized pitches, child safe as no cars in the camping area & gated in.
Kids loved their time here, & close proximity to the animals.
Friendly owners.

No me gustó Toilets- compost toilets which were very very basic & filled up for too quickly, need to be constantly monitored. Showers very basic.

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Del administrador: hank you for your lovely feedback about the pitches, the safe set-up, and the animals – it’s great to hear your kids enjoyed their time here and that you felt welcomed.

We’re sorry the toilets and showers didn’t quite meet your expectations. At the moment, our compost loos and simple showers are part of our eco-friendly, low-impact set-up, but we know they’re very basic. We’re limited in what permanent facilities we can install until our planning situation is finalised, which is why we haven’t yet invested in full toilets and shower blocks.

If our planning is approved, we’ll be able to put in proper loos and improved shower facilities, which will be a big step forward for comfort. In the meantime, we’ll keep on top of monitoring and maintenance as best we can.

Thanks again for staying with us and for taking the time to share your experience – it really helps us to keep improving.

Me gustó Picnic tables by pitches ,nearness to Folkestone

No me gustó Toilets are awful dirty , way too few for busy bank holiday weekend . Compost toilets can be very clean and not smell these were neither . Floors and walls had not been cleaned . They were housed in an old caravan which was very uncared for .
Showers , wooden fence between the 2 units was very old , no hooks very exposed in poor weather , no clean flooring , gravel !
Only drinking water tap was at Washing up sink .
Whole campsite felt uncared for in need of a refurb .

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Del administrador: We are very disappointed by this 1/10 review, which we feel is unfair and not representative of our site. Our compost toilets are our main facilities, but they are emptied, cleaned and stocked with sawdust daily. Clear instructions are provided to keep them fresh, and many guests praise them as clean, eco-friendly and unique. The caravan you mention houses the units but is maintained and painted — rustic, yes, but far from “uncared for.”

The showers are private wooden cabins, simple but functional, with improvements planned to add more hooks and flooring. Water taps are available and labelled on site, including by the washing area.

Over the same bank holiday weekend, families commented on the friendly welcome, safe space for children, green setting and relaxed atmosphere. We are a small family farm and campsite, investing continuously to improve, and believe your 1/10 rating doesn’t reflect reality or the experience of the majority of our guests.

Me gustó Beautiful location, very friendly owners, lovely to have the animals onsite & great price.

No me gustó The toilets are awful! I consider myself a fairly hardy camper & as a festival goer I have experienced some pretty rough toilets in my past. These are housed in an old caravan & are sold as 'Eco toilets' which I was totally up for & have used many times before but unfortunately the design of these aren't great which caused blockages resulting in pools of wee in the bowl making it very awkward to sit down. This was put down to 'user error' but in my opinion this happened way too easily & therefore the design is the problem. The could also be cleaned / emptied more regularly.

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Del administrador: Thank you so much for your kind words about our location, animals and welcome – we’re really glad you enjoyed those parts of your stay.

We’re sorry to hear the toilets didn’t meet your expectations. Our current eco-loos are a temporary solution, as we’ve been hesitant to invest heavily in permanent facilities until our planning situation is resolved. We fully understand they’re not perfect, and we do our best to keep them serviced, but we appreciate your honest feedback.

If our planning is approved, we’ll be able to install proper toilet and shower facilities on site, which will make a huge difference for future guests. In the meantime, we’ll take your comments on board and make sure the loos are checked and cleaned more frequently to improve the experience.

Thanks again for your review and for supporting our small family-run retreat.

Me gustó What a lovely place with lovely people. So welcoming. And very peaceful

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Me gustó Absolutely loved this place, super easy to book, easy to find. A really friendly welcome with everything we could have asked for. We had the best time seeing the animals and stargazing late into the night.

No me gustó Not a dislike at all, just some feedback - we couldn't find any information about firepits at the time of booking, they have firepits available to rent.
We were unsure what was available, if we weren't so last minute I could have called to check so it's not a big deal, but maybe this could be made a little bit more clear on here.

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Me gustó Très pratique pour aller prendre le tunnel.
Des animaux sympas pour les enfants.
Très bon marché.
Herbe bien verte.
Sort de l ordinaire.
Propriétaires très accueillant
Sympa pour les enfants.

No me gustó Il s agit plus d un terrain de camping que d un camping. Sanitaires très sommaire et sale le jour où nous sommes venus ( je passe les détails. (Les toilettes sèches c est très bien mais propre ce serait encore mieux). On attend aussi pas mal les véhicules passant sur la route. C est dommage car le concept est très sympa et les propriétaires vraiment très accueillant.

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Del administrador: Hello,

Thank you for taking the time to share your feedback. We’re glad you enjoyed the animals, the greenery, and found us welcoming and affordable.

We are very sorry, however, that your experience was not as positive as it should have been. Clean and well-kept facilities are important to us, and we regret that on the day of your visit the standards were not as they should be. We have since made improvements to ensure our eco-friendly toilets are properly maintained at all times.

We also understand that being close to the road can sometimes mean traffic noise, though it does make access to the Channel Tunnel and local attractions much easier. We are continuing to explore ways to reduce any disruption for guests.

Your comments are taken seriously, and we truly hope you’ll notice the improvements if you choose to visit us again.

The Hoad Meadow Alpaca Retreat Team

Me gustó Animals
Pitch’s
Owners
Great security

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