The food was nice in the bar and grill and my youngest liked the soft play
We had only booked for 1 night

The toilets were not very nice every time we went over to them there was no soap and they were not very clean also broken equipment in play area decking near reception was broken

The site is really good. Spacious pitch, grass is nice, ground really even. The venue accommodated my large group and placed us all together. The facilities were good, clean and fairly luxurious for a camp site! Loads of fun things to do on site at an extra cost. The bar/restaurant was decent with live music on the weekends which was a bonus. Very dog friendly. It’s a nice relaxed site that’s great for novices (as most of my group were).

Some of the staff were quite rude but overall the service was ok.
My daughter did the treetop adventure which she enjoyed but it took a good while to get round it all because they had to stop and wait for the rest of the group to catch up constantly. We’ve been to similar (Go Ape) and you make your own way round at your own pace which was preferable. However, it was a good treetop course and more scenic than others.

The activities available were brilliant and the onsite restaurant with live music, really good food was fantastic. A lovely spot and we had a brilliant 3 night stay.

Toilet and shower blocks were good but could do with a little more regular floor mopping as gets quite muddy.

The food is good and there is lots to do

we had a motorhome pitch G12 but we had no water on the pitch there was no water pressure ,we have stayed before and not had a problem but this time the camp was full.the faciltiys need a upgrade.also no wifi on the camp

Wow, what a fantastic site. Lovely large touring pitch. Under the shade of trees was a blessing as we were lucky and had really warm weather. Tent pictures are large too.

A very nice dog walk through the forest around the fishing lake and the wild Meadow. Lots of activities for the kids, ours did the mini quad bikes. There is also indoor soft play for little ones, a very well kept and attractive crazy golf, play park with zip and ground trampolines, football pitch and fitness gym. The bar and surrounding area is stunning, The pizza restaurant is very pretty and serves very nice food (happy hour on cocktails 4-5pm. A cute little shop selling essentials and fresh baked goods, icecream etc.

The staff are very friendly we will definitely be returning next year. Thank you for a brilliant stay Marwell Resort Hampshire.

Positive feedback for site:
We were in a group with EHU campers too and they struggled a little with the distance to the nearest toilet, we felt that a small block of just 4 toilets (wooden block?) in the touring field would really improve this.

The road in has quite a few large potholes in the gravel which made it very difficult to drive towing a caravan. Easily filled to sort that problem.

The smell from the cesspit in the trees near the cabins was off putting and wafts over to the bar/restaurant at times. This was probably my personal negative point, it’s apparently worse when there’s hot weather (it was hot during our stay).

The site would benefit from a covered game room with pool tables, ping pong etc. if weather wasn’t playing ball.

These are just a few suggestions that would make the site 5 stars from me. But all in all, an absolutely brilliant site. ❤️

We really liked the site itself, camping fields were nice. The kids liked the playground and the activities in the woods. The toilets and showers were the nicest I’ve used when camping.
We booked the high ropes activity. The shop and restaurant were handy to have on site.

The biggest disappointment for our group was the poor customer service. The staff in the little shop were great, but the staff in the welcome hut, high ropes course and behind the till at the restaurant were incredibly rude (including when they had messed up my food order - absolutely no apology and I was quizzed about everything I had ordered and the timing of my order whilst they regularly swore at the till in-front of me whilst munching on my missing chips), I think they could all benefit from training in customer service and learning how to interact with the public.

Upon receiving an email a couple of weeks previous to sign up to the activities all the quad biking was already booked up, and only two spaces were remaining on the high ropes course. The high ropes course itself was good, but the instructor was incredibly rude to my daughter, and ultimately the whole set up was flawed because they had to wait for the instructor to keep ‘rounding’ the whole group up (there was about 12 people up there in total). This left our daughters waiting on a high platform for about 20 minutes - I would have had a panic attack if it had been me up there that long. A really straight forward solution would have been having two instructors up there.

The showers and toilets were nice but the toilets were often out of loo roll, so could have been stocked up more frequently.

This was our first time staying at Marwell and we are really impressed. The pitches where neat, perfectly spaced and they accommodated our group really well despite us being electric, non-electric and a caravan we were close to each other meaning our stay was more enjoyable and happy kids.
We really enjoyed the bar; the bar staff, the entertainment provided, and we enjoyed a meal which includes food from the restaurant and the pizza oven; all delicious and hot AND came out in a timely manor.

We also took advantage of some of the pay for activities; quad biking which was really well organised - staff seemed to be in complete control and well trained themselves. And we also used the 2 day soft play pass which came in handy with the littlest member of our group.

Unfortunately the fact that there is a cesspit that is regrettably close by to the outside bar/dining area meant we had to endure the occasional waft whilst we were enjoying the nighttime entertainment and when using the wooden climbing apparatus. Luckily this didn't reach the pitches.

I would also mention that a few toilets perhaps closer to the pitches near the shop and washing up area may be handy. Having to walk a 4yr old late at night across the whole campsite to use the toilet is a bit of a faff and as only 4 toilets, did mean a few queues. (Despite this they where well maintained and although occasionally messy and dirty it was apparent that this unfortunately came from the amount of people trying to use it at one time and there did always seem to be staff attempting to rectify this)

Great site, clean, friendly staff, well kept grounds, will go back

–

Great area with lots of activities on site. Dinner at the bar and grill was good value and tasty. Easy access to the pitches. Close by to the coast.

There is only one toilet and shower block, which was quite far away from our tent pitch. The tents were pitched very closely together. We had some rather noisy neighbours on the first night!

Restaurant - absolutely amazing selection of food.
Soft play and parks.
Live music
Plenty of space

–