Smeraldo Camping and Village

Camping and touring

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Dogs

• Dogs are required to wear a muzzle.
• Dogs must be kept on leads and supervised at all times.
• Guide dogs are allowed on site free of charge.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.
• No vehicle movement between 2 p.m. and 4 p.m..

Pool

• Only park guests are authorised to use the pool.

General

• Quiet hours must be respected between 2 p.m. and 4 p.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 8 a.m. to 2 p.m. and from 4 p.m. to 8 p.m. between 01/01 and 31/12.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

Vehicles

• The car is only included in the rate if you are travelling with a touring caravan or a tent. If you wish to bring a car along with your motorhome/campervan please select the extra.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 15/06 and 15/09 (subject to weather conditions).

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors must leave the premises by 11 p.m..
• Visitors must register at reception and pay their fee.

General

• You'll need an Environment Agency rod licence (you'll need to apply for this beforehand).

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.