Le Hameau des Genêts

On-site accommodation

Admission

• Admission is only permitted after registering at reception.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Changes cannot be made once you have booked.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

General

• Entertainment and activities are available between 04/07 and 31/08.

Safety

• Firearms are not permitted.
• Fires, barbecues and/or firepits will not be permitted in dry, windy and/or hot weather conditions.
• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Hired accommodation

• Hired accommodation: a €300.00 ($590.69) damage/cleanliness/bracelet deposit is required within 0 days of arrival and will be refunded within 15 day(s) of departure after inspection of your unit, should no damage/losses be found.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Safety

• No electric barbecues allowed.
• No gas barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

Pool

• Please note there is no lifeguard on duty.

General

• Quiet hours must be respected between 11 p.m. and 8 a.m..

Reception

• Reception is unmanned after 7 p.m.. Please inform the campground while on your way there should you expect to arrive after this time so that the team can provide information about your unit/site.

Pitches

• Sites: a €300.00 ($590.69) deposit is required on arrival and will be refunded on departure when returning the gate badge/barrier pass/toilet keys.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

Pitches

• Tents are not accepted at this park.

General

• The bar is open between 04/07 and 31/08.

Dogs

• The campground only allows dogs up to 20kg.
• The campground/park does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro) and/or any of the following: Staffordshire bull terrier, American Staffordshire terrier, Rottweiler, any Mastiff or Tosa.

General

• The campground/park is not liable for any refund in the event of force majeure.

Pool

• The indoor swimming pool is open between 15/04 and 30/09.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 15/06 and 30/09 (subject to weather conditions).

General

• This is a quiet campground/park: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors must leave the premises by midnight.
• Visitors must register at reception and pay their fee.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €50.00 ($98.45) will be charged for unclean units upon departure.