Bracken Barns Glamping

On-site accommodation

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 14 day(s) of arrival.

General

• Bookings must not be for more than 14 consecutive nights.

Occupancy

• Bookings must not consist of more than 4 different households.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 4 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Hired accommodation

• Hired accommodation: a £50.00 ($108.73) damage/cleanliness/bracelet deposit is required within 30 days of arrival and will be refunded within 7 day(s) of departure after inspection of your unit, should no damage/losses be found.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Quiet hours must be respected between 8 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.
• Refunds within the indicated cancellation period are only possible if the campground/park is able to relet your unit/site.
• The campground/park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The campground/park will send you further check-in information 14 day(s) before your arrival.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.

Dogs

• Your dog must be tattooed or microchipped.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £50.00 ($108.73) will be charged for unclean units upon departure.