Hillgate Farm Lodge

On-site accommodation

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

Changes to your holiday

• Changes cannot be made once you have booked.

Safety

• Firearms are not permitted.
• Guests are advised to bring a good quality torch with them as parts of the campground/park are unlit.

Admission

• Guests under the age of 18 are not allowed on site.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Vehicles

• No cars/motorbikes by the pitch/unit. All cars must be parked in the designated area.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Please do not touch or feed the animals.

General

• Public areas are non-smoking.
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Occupancy

• Single-sex bookings of 2 or more people (couples and immediate family members excepted) are not permitted via Pitchup.com.

Safety

• Swimming in the lake is not allowed.

General

• The campground/park is not liable for any refund in the event of force majeure.
• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Arrivals and departures

• There is no reception at this campground/park. Please check-in at the house instead.

Visitors

• Visitors are not permitted on site.