Cowes, Isle Of Wight, England
Electric grass pitch
Liked Space, quietness and onside shop
Disliked Toilet and shower block were very substandard, showers were dirty, cold all the time, no pressure, stayed on for roughly 3/4seconds at a time, never ever any toilet roll in any of the stalls, out of 6 shower cubicles, yes only six for two big fields of campers, 3 had no locks, and only three toilet cubicles for two big fields of campers, definitely no where near enough for the amount of van/tent campers, the waste disposal was again stinking and the smell made you ill everytime you had to empty your toilet cartridge, for a big company I was shocked to say the least, this was a common thought with every person we spoke to, ive stayed on many Many sites and have to say I don't think ive stayed on anything worse than this sorry, I thought I would be honest
Recommend to friends Visit again
From the manager: Hello Antony, We’re normally known for our exceptional attention to detail, and we regret that we missed the mark on this occasion. We will take this opportunity to ensure your comments are shared with the relevant park teams and carefully considered, so that immediate improvements can be made where necessary. Your satisfaction is important to us, and we are very sorry that we fell short of your expectations during your stay. We hope this experience will not deter you from visiting us again in the future, as we are confident we can provide you with a much better experience next time. ^JC
Shanklin, Isle Of Wight, England
Orchard electric grass tent or trailer tent pitch
Liked Everything, outstanding site, very clean, spacious, toilet/showerblock outstanding and exceptionally clean, helpful and extremely curtious staff, it made for a fantastic holiday and experience that will hopefully see us return year after year, and the pool was an added bonus.
Disliked None
Recommend to friends Visit again