Secret Garden Camping

Camping and touring

On-site accommodation

Pitches

• A cable measuring at least 25 metres is needed for the electric hook-ups.

Admission

• Admission is only permitted after registering at reception.

Dogs

• A valid vaccination certificate must accompany your dog.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 2 day(s) of arrival.

Occupancy

• Bookings must not consist of more than 2 different households.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Discount cards and gift vouchers cannot be applied to bookings made via Pitchup.com.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs must be kept on leads and supervised at all times.

Safety

• Firearms are not permitted.
• Firepits are permitted but must be raised off the ground and attended by an adult at all times.

Occupancy

• Group bookings of 5 or more units (e.g. tent, touring caravan, motorhome or accommodation hire) travelling together are not permitted via Pitchup.com.

Safety

• If making a fire, the fuel, logs and coal have to be purchased on site.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Taxes

• Local city/eco tax is included in the rate.

Pitches

• Minimum spacing of 4 metres between pitches.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 7 a.m. and 11 p.m..

Pool

• Only park guests are authorised to use the pool.

General

• Please note that the shower facilities are unisex.

Pool

• Please note there is no lifeguard on duty.

Arrivals and departures

• Please pick any available pitch on arrival.

General

• Quiet hours must be respected between 10 p.m. and 8 a.m..

Vehicles

• The charging of electric vehicles is not permitted on site.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Dogs

• The site does not accept breeds/crossbreeds listed in the Dangerous Dogs Act (i.e. XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino, and Fila Brasileiro).

General

• The site is not liable for any refund in the event of force majeure.

Vehicles

• Twin axle vehicles are not permitted on site.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Vehicles

• Units longer than 4 metres are not allowed.

Pitches

• Units should not be left unoccupied unless previously agreed with the management. Please speak to reception when the need arises, a fee may be charged for unsupervised units.

Visitors

• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.

Pitches

• You must follow the management directives when pitching your tent/unit and related equipment.

Dogs

• Your dog must be tattooed or microchipped.