The Secret Garden

On-site accommodation

Admission

• Admission is only permitted after registering at reception.
• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 15 day(s) of arrival.

Occupancy

• Bookings must not consist of more than 2 different households.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 2 or more adults are not permitted (couples and immediate family members excepted).

Safety

• Guests are advised to bring a good quality flashlight with them as parts of the park are unlit.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Safety

• No charcoal barbecues allowed.
• No electric barbecues allowed.
• No gas barbecues allowed.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Quiet hours must be respected between 10 p.m. and 9 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and trunks must be closed quietly.
• Refunds within the indicated cancelation period are only possible if the park is able to relet your unit/site.
• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.
• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 3 day(s) before your arrival.

General

• There are no garbage cans onsite: all garbage will need to be taken home with you.
• This is a quiet park: no music is allowed.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors are not permitted on site.

Hired accommodation

• Your unit must be left clean and tidy; a fine of €30.00 ($47.99) will be charged for unclean units upon departure.