Finca Colores

Liked Location of pitches and views from pitches.

Disliked Upon arrival we found our pitch and facilities unacceptable, extremely poor levels of hygiene. We had booked a two week stay, which we did not stay more than an hour. We are still waiting for a refund from the owner!! Please be aware before booking.

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From the manager: I am truly sorry that you had such a disappointing experience at my property. I take full responsibility, and I sincerely apologize that what you found did not reflect the standards I expect for my home or for my guests.

I had been out of the country for a year and a half and had completely stepped away from the day-to-day management of the property. During that time, I was not personally monitoring the online bookings, guest communications, or reviews, as I trusted the person I had left in charge to take care of both the property and our guests. Unfortunately, that trust was misplaced.

I was not fully aware of how much the condition of the property and the guest experience had deteriorated until I returned and took over the management myself. I am only now going through the previous bookings and reviews personally, which is why I am responding to your experience at this time. While this explains the circumstances, it certainly does not excuse what happened, and I am very sorry that you were one of the guests affected by it.

I have now taken back full responsibility for the property and am working hard to restore both the place and the level of care our guests should receive.

If your travels ever bring you to this area again, I would genuinely appreciate the opportunity to welcome you back under very different circumstances. I would be happy to offer you a complimentary night as a small gesture to make up for the experience you had.

Thank you for your feedback, and once again, please accept my sincere apologies. I wish you all the very best in your future travels, and I hope one day we may have the opportunity to leave you with a much happier memory of your stay.

Jose

Liked Nichts positives!!!!

Disliked Wir haben den Platz als völlig herunter gekommen vorgefunden. Ohne Versotgung jeglicher Art und total verwahrlost., deshalb mussten wir nach einem anderen Platz suchen !!!!!

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From the manager: I am very sorry to read about your experience, and I completely understand your disappointment. What you encountered was not the experience I want anyone staying at my property to have, and I sincerely apologize.

For the past year and a half, I was living outside the country and had entrusted the complete management of the property to someone else. During that period, I was not following the online bookings, guest messages, or reviews myself, as I believed everything was being properly taken care of. Unfortunately, when I returned and personally took over again, I discovered that both the property and the level of service had been seriously neglected.

I am now reviewing past reservations and feedback for the first time, which is why my response comes so long after your stay. I realize that an explanation cannot change the experience you had, but I did want to personally acknowledge it and apologize rather than leave your comments unanswered.

The property is now back under my direct supervision, and I am committed to restoring the standards and personal attention that should always have been there.

Should you ever find yourself in the area again, I would be very grateful for the opportunity to change the impression we left you with. I would gladly offer you a complimentary night so that, hopefully, your next experience with us can be a much happier one.

Thank you for having taken the time to share your feedback, and please accept my sincere apologies and my very best wishes for your future travels.

Jose

Liked Nothing

Disliked El propietario nos envió por una ruta a través del pueblo de Casabermeja, por una carretera muy estrecha donde no está permitido el paso de autocaravanas. La carretera es peligrosa y quedamos atrapados. Los vecinos tuvieron que ayudarnos moviendo sus coches. Están hartos de que las caravanas se queden bloqueadas, rayen los coches y, en algunos casos, sean abandonadas.
El camping no tiene nada que ver con las fotos. No hay baño, solo una caravana vieja y sucia sin agua. La electricidad está disponible solo por la mañana, lo cual no sirve de nada. No hay luces en ningún sitio, y los perros estuvieron ladrando y llorando toda la noche.
Lugar engañoso, mal gestionado y muy estresante. No se queden aquí.

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Liked Le paysage

Disliked Arrivee de nuit. Galere pour acceder et indication du lieu pas visible de nuit. Montee dificile et patinage dans virage.a banir de nuit.

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Liked Nada

Disliked Fui con una autocaravana pequeña, de 6metros. Creo que no es una buena zona para autocaravanas, primero por el acceso y segundo los servicios que ofrece no me parece que sean acordes a lo que cobra. De hecho nos fue imposible vaciar las aguas grises por lo mal que estaba preparado para ello, sin mencionar que echa las negras y las grises al mismo espacio.
Las vistas son impresionantes. Pero es lo único que vale la pena.
Por otra parte, si os animáis a ir desde Málaga, no hagáis caso al GPS. Os desvía por una carretera de cemento estrecha y con unas pendientes considerables.
Mejor ir hasta el pueblo de Casabermeja y desde ahí al “camping”

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Liked Le panorama, la descente des chèvres et leur clochette revenant du pâturage

Disliked Ne correspond en aucun point à l'annonce et les photos du site
Ressemble plus à une zone industrielle plutôt qu'un camping
Qualité de l'eau de la piscine pitoyable, 50 euros pour le séjour, nous n'y sommes pas allés
Pas de restaurant ni d'épicerie comme indiqué
Emplacement difficile d'accès
Aucune zone d'ombre
Électricité seulement dispo de 9h à 17h donc lors de nos absences
Douche hors service durant 3 jours
En prime meute de chiens du propriétaire et des alentours qui passent leur temps à aboyer

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Liked Amazing views as on top of a mountain.

Disliked The toilets is an old caravan 1 toilet with no indoor lighting. You have to pay €5 to use the shower. The journey to the site is adventurous. Has a real commune vibe.

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From the manager: For other people reading this review, just a few clarifications:

1. We send info about arriving to our place before arrival, as google maps sends you to an impossible and dangerous road, sometimes guests don't follow instructions and end up in a bad driving situation turning into unhappy guests already before arriving.

2. The bathroom is an old caravan and guests would know before arriving because our concept is 100% recycling, at our place you will find lots of recycled structures, marine containers turned into houses, fridges into bookshelfs and so on, there is of course lighting inside, solar power that we turn off at night, we keep the land as dark as possible so guest can enjoy the amazing starry sky.

3. The payment for the shower is only when a hot shower is needed, we try to save resources and pollute as little as possible, and in summer a hot shower doesn't seem like a need but a luxury, refreshing luke warm showers are free. Notice as well that water is scarce in southern Spain, on top of that there is no running water in the mountains where we are located so we buy water trucks every day.

As this guests says we have amazing views and a real commune vibe :)

Liked La superbe vue sur les montagnes avec en prime le lever de soleil "carte postale" depuis notre tente de toît, la piscine, le calme

Le camping n'est pas un lieu 5 étoiles mais quel bonheur de pouvoir se relaxer avec une telle vue la semaine du 15 août loin du monde et proche de la ville (30 minutes de Malaga)

Les toilettes et douche se trouvent dans une caravane réaménagée juste à côté de l'emplacement.

Pente un peu raide pour y accéder mais passe tranquille en 1ère

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Liked El trato muy bueno y cálido.

Nos confundimos para llegar casi monte a través! Quizá podría haber una mejor señalización. Desde Casabermeja todo mucho mejor para llegar.

Disliked Se aprecia que progresivamente se tiende a mejorar las instalaciones. Pero para nuestro cometido cumplió bien el lugar.

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Liked Aussicht u Wandern möglich

Disliked Pool leer
Kein Internet
Toilette u Dusche im Umgebauten kleinen Wohnwagen

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