Masterland Farm Caravan Park

Camping and touring

On-site accommodation

Admission

• At least one of the party members must be aged 18 or over.

Safety

• Barbecues are permitted but must be raised off the ground and attended by an adult at all times.

General

• Bicycles, tricycles, scooters, skateboards, roller blades and water bombs are not permitted.

Changes to your holiday

• Bookings cannot be amended within 29 day(s) of arrival.

General

• Bookings must not be for more than 21 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

Dogs

• Dogs are not allowed if you are staying in the accommodation units.
• Dogs are prohibited from main facilities and amenities.
• Dogs must be kept on leashes and supervised at all times.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 2 or more units travelling together are not permitted via Pitchup.com.

Hired accommodation

• Guests must bring their own duvets, pillows, sheets and towels when staying in rental accommodation. You will not be allowed to stay if you do not bring these items.

Dogs

• Guide dogs are allowed on site free of charge.

Reception

• If reception is closed on arrival: please contact the number provided on your booking confirmation.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Changes to your holiday

• Modifications are subject to a £10.00 ($18.54) fee.

Extras

• Motorcycle(s) can be brought instead of the car(s) included.

Occupancy

• No bachelor/bachelorette parties permitted via Pitchup.com.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• Only one car is to be parked at the site. Extra vehicles must be parked in the designated area.

Safety

• Open fires are prohibited.
• Please do not touch or feed the animals.

General

• Public areas are non-smoking.
• Quiet hours must be respected between 10 p.m. and 7 a.m..

Vehicles

• The car is only included in the rate if you are traveling with a camper, trailer tent or tent. Cars are not permitted when traveling with a motorhome/RV.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behavior is deemed unsuitable. No refunds will be offered.

Occupancy

• The park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

General

• The park is not liable for any refund in the event of force majeure.

Arrivals and departures

• The park will send you further check-in information 2 day(s) before your arrival.

Admission

• Under 18s must be accompanied by their parents or legal guardians.

Visitors

• Visitors must leave the premises by 10 p.m..

Sites

• You must follow management instructions when setting up your tent/rig and related equipment.

Hired accommodation

• Your unit must be left clean and tidy; a fine of £50.00 ($92.70) will be charged for unclean units upon departure.