Paxton House Caravan Park

Liked Really a very nice site with lovely grounds and walks

Disliked Really needs to be more disciplined, ie people were still on site long after the time to leave and no one enforces the time limit on noise etc. rules are there for a reason and on this site no one cares

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From the manager: Hello,

Thanks for your review- we are sorry that you felt no one cares, this is not true. We have duty staff who regularly check the caravan park site.
If people get in touch to ask if they can have a late check out, we are flexible and give permission for this- we have a register of allowances which is checked daily by the team when doing checks on the caravan park.

Thanks for choosing to stay with us and I hope that this reassures you for future bookings.

Best wishes,
Paxton House

Liked Quiet campsite with old walled garden of Paxton House with free access to wider gardents and close to Berwick on Tweed.

Disliked Only facilities were two unisex wet rooms.

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From the manager: Thanks for booking with us and we are glad you enjoyed the wider grounds during your stay.
We hope to welcome you back again.

Liked Peace and quiet. Nice grounds. Large pitches.

Disliked Nothing - apart from people not clearing up their dog mess on grass beside pitches.

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From the manager: Thank you for choosing to stay in the Walled Garden- we are happy you had such a lovely stay.
Thanks for flagging the issue with the dog mess, we will alert the grounds team to be extra vigilant.
We hope to welcome you again soon!

Liked It was an excellent stay , beautiful and peaceful, lovely walks in the woods and around the house , was a bit worried on booking as I hadn’t noticed it had no showers or toilets as my e mail had said , but on arrival a sigh of relief as there was a couple of showers and toilets for our use and were so clean and plenty of space in them

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From the manager: Thanks for such a fantastic review- we are so glad you enjoyed the Walled Garden and many other aspects of Paxton.
We look forward to welcoming you again.
Paxton House

Liked Quiet well maintained and so beautiful. The walks were well sign posted lots to do in the area.

Disliked Not so keen on the shower being in same room as toilet although they were spotlessly clean .

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From the manager: Thanks for staying at Paxton in the Walled Garden, we are glad you enjoyed it and the walks.
We try hard to keep the showers clean and so are glad you found them so.
We hope to welcome you back again.
Paxton House

Liked We’ve stayed at Paxton House a number of times, our daughter lives in Berwick and so this is a good base for when we visit. The site is quiet unless there’s a function on as there was in Saturday evening and then you can hear the music very clearly until about midnight. Easy to fill your water on your motorhome and also to get rid of your grey water.

Disliked Although they don’t actively advertise the fact there are toilets and showers, there are two wet rooms, however there is not enough of them for the size of the site and I think this is why they say there are none. I know this has been mentioned in lots of other reviews but the facilities could be better with a few tweaks, such as a duck board so that you can get dried without standing in a pool of water and also either a mop and bucket or floor squeegee for cleaning up after yourself once you’re done. The floor around the drain in the one I used at weekend is collapsing and the heater did not work. I also think the site is overpriced for the facilities which are available and the 10am checkout is rubbish (especially if you’re not getting to sleep until after 12). Most of the other sites we’ve stayed on, checkout times are 11am.

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From the manager: Thanks for taking the time to leave us a review- we are glad you are regular visitors to the site.
As previously mentioned this will be the last marquee wedding and so there should be no noise disturbance in the future.

We appreciate that there are not enough facilities which is why we don't advertise them- all visitors should have their own onboard facilities.

We have over the last couple of years provided mops, squidgies and floor mats but these have all been taken so we decided to stop providing them. We will look at this again.

We have checked the floor drain but have not seen any issues of collapse here. We have also double checked the heater and this is working- we are sorry there were issues when you used the shower.

We will look at changing the check out time- we note that this has been flagged up a few times recently.

Liked Lovely friendly but quiet site, good facilities, water/waste/bins. Showers and toilets clean and cosy. Lovely walks nearby.

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Liked Lovely campsite in a spacious walled garden setting, large pitches, access to Paxton Hall grounds and great walks both through the grounds and beyond. Excellent pub 10-15 minutes walk with really good food and local cafes. 2 good toilet/shower rooms which were kept clean. Good refuse disposal area with recycling and easy to access motorhome service point. Easy to get to from A1 and close to Berwick if you need supplies.

Disliked No staff evident on the actual caravan site site, no check-in instructions (basically you find a pitch then go to reception area at the main house and tell them you’ve arrive which is fine but it would have been nice to know that)
The noise from the wedding at the weekend was very loud until midnight ( we were forewarned of possible noise so not complaining) but if you want peace avoid Saturdays. Only minor niggles and didn’t detract from our stay.

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From the manager: Thanks for your fantastic review- we are so glad you were able to explore the area and enjoy so many aspects.

We are happy to say that the wedding you heard was the last marquee wedding and so things will be quieter from now!

Our team regularly check on the caravan park, checking bookings and cleaning the facilities as well as the grounds team who are often in there tending to the trees, edging or grass cutting. I am sorry you missed seeing them.

We are looking at the check in process to ensure that it is clearer and easier for all visitors. Thanks for staying and we hope to welcome you back again soon.

Liked Very quiet, and dark at night. Being able to walk around the grounds, which is full of wildlife. We even saw a few deer early one morning.

Disliked We paid for a guided tour of the house, but wasn't impressed. It went on a bit too long (75 minutes). We were also less than impressed with the Stables Tearoom. We tried it on 2 separate occasions, and both times we felt very disappointed with the service.

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Liked Such a beautiful, peaceful setting and Paxton House was lovely to walk around the grounds with our dogs. The food in the cafe on site was yummy, best scrambled eggs 👍

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