Camping La Citadelle

On-site accommodation

Admission

• All guests spending the night at the park must present their ID at the reception desk and sign registration forms.

General

• Bookings are nominative and non-transferable.

Changes to your holiday

• Bookings cannot be amended within 35 day(s) of arrival.

General

• Bookings must not be for more than 21 consecutive nights.

Vehicles

• Commercial vehicles (vehicles used for work-related purposes, carrying goods or fare-paying passengers) and sign-written vehicles are not permitted on site.

General

• Entertainment and activities are available between 05/07 and 31/08.

Safety

• Firearms are not permitted.

Occupancy

• Group bookings of 12 or more adults are not permitted (couples and immediate family members excepted).

Hired accommodation

• Hired accommodation: EUR200.00 ($353.29) damage/cleanliness/bracelet deposit is required on arrival and will be refunded on departure after inspection of your unit should no damage/losses be found.

General

• In the event of a complaint, please speak to reception immediately. Complaints which are not brought to the management's attention during your stay cannot be dealt with once you have left the site.

Arrivals and departures

• Late arrivals must notify the park as soon as possible. Your booking will be held for 24 hours. After this period the management reserves the right to relet your unit.

Extras

• Motorbike(s) can be brought instead of the car(s) included.

Occupancy

• No hen/stag parties permitted via Pitchup.com.

Hired accommodation

• No naked flames are allowed inside the hired accommodation units.

Arrivals and departures

• No refunds/discounts for inclement weather, late arrivals or early departures.

Vehicles

• No vehicle movement between 11 p.m. and 8 a.m..
• Only one car is to be parked by the pitch. Extra vehicles must be parked in the designated area.

Pool

• Only park guests are authorised to use the pool.

Safety

• Open fires are prohibited.

Pool

• Please note there is no lifeguard on duty.

General

• Quiet hours must be respected between 11 p.m. and 8 a.m..
• Radio, music and TV players must be kept at a low volume. Car doors and boots must be closed quietly.

Reception

• Reception is open from 9 a.m. to noon and from 2 p.m. to 6 p.m. between 03/04 and 20/09.

Pool

• Swimsuits are obligatory and swimming shorts or Bermuda shorts are not permitted.

General

• The bar is open between 03/04 and 20/09.

Occupancy

• The campground/park caters for families (immediate members) and couples only - bookings from all other forms of groups are not accepted.

General

• The campground/park is not liable for any refund in the event of force majeure.
• The grocery shop is open between 03/04 and 20/09.

Pool

• The indoor swimming pool is open between 03/04 and 20/09.

General

• The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.

Pool

• The outdoor swimming pool is open between 30/04 and 20/09 (subject to weather conditions).

Reception

• There is no reception building on-site: on arrival please contact the number provided on your booking confirmation.

General

• The restaurant is open between 03/04 and 20/09.

Arrivals and departures

• Units will be allocated on arrival.

Visitors

• Visitors’ cars are not permitted on site.
• Visitors must leave the premises by 10 p.m..
• Visitors must register at reception and pay their fee.