• Staff changed our pitch for a more suitable one.
• Camp is clean and tidy
• Toilets and showers and kept clean
• We were able to borrow a ladder to repair some damage to our caravan

We have just returned from a touring caravan holiday at Breydon water holiday park resort in Great Yarmouth and were very disappointed with our experience. In fact, we were so unhappy with the site that we left 2 days early. We have never been so keen to leave a holiday camp.
Our trip didn’t start well as the signage to the site was non-existent. The signs are marked for Yare Village but we booked for Breydon water holiday park therefore we drove past the site twice.
The welcome was chaotic. The pitch marking are not clear so we were left waiting to be told where our boundaries were. In the end another caravaner told us so we could park our caravan. When someone did finally come to talk to us we were asked to “straighten” our caravan up to keep the site looking tidy but tents seem to pitch wherever they liked. Having said that the staff did change our designated when we requested an end pitch.
Once we had set up we went over for drinking water only to find there was no hose which meant that more water went over the floor or you. What a waste of water! When I mentioned this to a staff member later in our stay I was told “it’s your responsibility to bring your own hose” We have never had this on any other site we have been on.
The showers and toilets, while clean, are always cold because the door is always open.
The showers also require you to keep your hand on the button to keep the water flowing leaving you trying to wash one handed. I was told this is to save water, yet they happily leave water running all over the place at the drinking water tap. I did make a complaint about this while on site but I got the feeling that it wasn’t going to be taken any further.
No information of the local area is provided (e.g. Bus routes, local attractions, amenities etc.). For such a big site these are the things you would expect.
Trying to connect to the Wifi was hard work then after all the hassle you can’t get onto it anyway unless you sit in or outside the entertainment centre. We were told it depended on where on the site you were staying yet there were damaged wifi transmitters all over the site.
During our stay and several walks around the site I did not see one poo bin despite the many dogs on site.
You are provided with a map of how to get to the site because it is actually on the other Parkdean site further down the road from Yare village.
The map to the shop is very misleading. Given the size of the size and the distance to the other site surely it would be better to have a shop on both sites. Older customers may find it difficult to get to the shop.
There is no curfew on noise and nobody is out monitoring this. There is no form of security either during the day or night.
The amount of campers having very late noisy gatherings made it very hard to get a good night’s sleep. The noise went on till gone midnight most nights.
We also had a problem with our aerial and one of your staff very kindly lent us his ladder so that we could fix it.

Campsite was called Yare Village not Breydon Water Holiday Park so that was not easy to find. Daft to do thar.

Check in was quick, etc. Site clean and pretty level for tents.

Very noisy and no staff warden about the early hours night time to tell people to quieten down around 21:00. Kids screaming, very toy machine guns, a fair drunken people talking very loud. I'm born deaf with a hearing aid. It was very noisy!

Could do with toilet paper in the early mornings. All empty but only one cubicle had a half a roll.

The staff in particularly Archie on the maintenance side of the touring park were very helpful and tried their best with what they had to work with

Sorry no likes about the park anymore,delapidated annd rundown Archie and the other guy managing the pitches conveniences etc were faultless , it’s just that the park itself is looking very weary and unkempt. The chaos caused by a lot of rain never caused such an upheaval as this shower excuse the pun did this time around. Because the maintenance hasn’t been there to upkeep the grounds , it needed sand replenished and regrassed and massive potholes dealt with that have been in decline of maintenance for the past few years already. I’m speaking from a regular camper to this site twice yearly that it’s got bad enough for us to say enough is enough . The maintenance to the ramps entering should be addressed too , then there is the clubhouse… the staff ok but the incessant need to raise the air conditioning to ice proportions forcing punters out of the place is abysmal ! Don’t order a drink for last orders unless you can sup it up in a few minutes. This has happened regularly for quite a few years and is the norm but this year it’s 10:30 if you’re lucky and the place is locked up for the night and staff off to party. The food in the restaurant isn’t the worst I’ve ever had but it does differ between days so I’m guessing they have at least one competent person in the kitchen so try pick the time they’re on duty I guess else it’s a lucky dip . Can’t fault the cleanliness of the amenities but they’re definitely in need of an update. This was our last holiday to this site after two decades we’ve had enough even just using the place as a base

Amenities were clean,
Pitch was flat
We arrived later than expected and all details were left with security.
We only spent a night but we have stayed before.
Toilet facilities were close

It was a little noisy for us
Ideal for families
Toilet facilities I feel weren’t very clean
Showers I don’t like having to hold the button in to get water!

What a fantastic stay! The facilities were amazing and the staff were equally brilliant. Massive thank you to Tom and Kelly and all the other staff on site. We will definitely be back again soon! Could not have asked for a nicer holiday.

Nothing

Location of bus stop into Great Yarmouth just outside but it takes 45 minutes
To get there as the bus goes all round the villages.

At check-in we were given a brochure and it said Bingo on at 7pm but we got there at 6-47pm and were told we were too late to play and so we asked for a drink and was told them at would not open until the Bingo was over! The manner in which we were told was unforgivable so much so we never went back the whole week!

cheap per night so would stay again for 3-4 nights

Showers do not stay on for more than 5 seconds
Grass pitches to soft and muddy when wet could do with some hard standing pitches

Great value pitches. (A 1 night stopover was £16 incl dog & EHU booked through Pitchup.) Super dog walking directly from the site to Burgh Fort and along the river. Meals and Bar on site. We didn't use the entertainment or pools, but enjoyed a hot breakfast before we left site.

Extra cost for WiFi.

The area and the entertainment were great and the kids loved it.

Noise at night time was a lot and pitch right next to toilet was very noisy throughout the night which then woke the kids.

Facilities and staff

Rowdy families till 1am
No wifi where I was