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Fra bestyreren: Thank you for taking the time to share your feedback. We’re sorry to hear we didn’t hit the mark on this occasion. It sounds like we had our work cut out for us even the holiday ice cream might have struggled to turn this one around! We appreciate all feedback, as it helps us understand where we can improve. Creating great guest experiences is what it’s in our nature to do, and we hope we have the opportunity to provide a stay that puts a few more smiles on the list next time.

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