Heathland Beach Holiday Park

Syntes om None

Syntes ikke om Booked a pitch back in January, we ask to be in a particular place - They agreed and said “yes all yours”. We arrive just after 1pm to be told no your not on the original one we ask for and put us somewhere else, wasn’t given a choice, so off we go to find the pitch which was dead opposite the kids sand park and people were still on that pitch. Found the manager who was flapping round not knowing where to turn next who told us to go wait round the other side (the side we ask to be that funnily enough was all empty)
30 mins later we get onto the pitch.
The pool is hourly slots that have to be booked (even though there was only a couple of people using it at a time) out of the hour slot you get, the slide gets turned off for 30 mins of that.
Most days there is a car parked right outside the ladies toilets and there is lady sitting outside on one of the chairs from one of the shower cubicles.
We went to reception to query why the lady was outside the toilets as she kept in/out of the loo’s every 2 mins and was very unstable on her feet to be told that it was her grounds man wife and is very poorly and puts her there to get her out of the house. (Very sad to learn the lady is very unwell BUT had we of not queried her being there, it just looks like a drunk person wobbling around) which some children using the showers/toilet might find uneasy.
There is works going on at the back of the pitches which is very noisy every day and there is telehandlers driving through the site fully loaded.
This was our 3rd time staying there, it will be the last, it’s nothing like it use to be.

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Syntes om There was actually nothing to like apart from close access to the pebble beach.

Syntes ikke om From the off the lady in reception was not the happiest of people and seamed to have an attitude (fantastic start) smile and be more polite would have been a nicer welcome considering we are paying customers. Pitch was very rutted and large holes so not ideal. Shower block nearest the reception not tidy and mold in the shower curtains. Says it’s a 5 star camp. I’d give it a 3 at best. Permanent campers kept us up till 4am with loud music 2 nights in a row. no respect for others on the pitches. Been here before and since the site has been taken over it’s changed for the worst unfortunately.

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Syntes om clean toilets and shower , site was nice and tidy, and site is making improvements

Syntes ikke om somebody was on our pitch ,just miss read numbers , but we were put on another pitch it was okay

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Syntes om Would of put 10 but the toilets/showers let it down needs updating and the bush button showers were a nightmare

Overall we would definitely come back pitch fantastic 22 so private bar, amenities, pool etc were so great especially for a family with children they cater for everyone.

Thank you it was a lovely 3 days

Syntes ikke om Showers block need updating

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Syntes om The effort that everyone put into the site and entertainment
Cost of drinks very competitive
Cost of food very competitive

Syntes ikke om No shop
Pool is hourly slots
Three small pools

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Syntes om Eveything

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Syntes om Intended to take our granddaughters for the swimming pool, play area and the closeness to the beach but unfortunately our Motorhome broke down the week before on the way back from Cornwall. Two weeks on it’s still in the garage.

Syntes ikke om They wouldn’t change our booking despite having availability.

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Syntes om lovely site and pool

Syntes ikke om Overhead barrier shuts at 5pm so if you have a motorhome you cannot get back into the site without ringing after hours service if you stay out late.

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Syntes om Good pool and helpful, friendly staff.

Syntes ikke om Vehicle parked outside main toilet block throughout our 6 night stay.
Poor wifi despite paying for week long connection.

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Syntes om Lovely site and will 100% be back. Staff are so friendly , pool is such a bonus. Overall such a lovely site.

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